Behavioral Health Technician Lead & Trainer

Ascension Recovery Services•Pawnee, OK

12d•Onsite

About The Position

Pawnee Behavioral Health, in partnership with Ascension Recovery Services, provides evidence-based treatment for individuals recovering from substance use disorders and co-occurring mental health conditions. Our team is committed to delivering compassionate, trauma-informed care while creating a safe, structured, and healing environment for every patient. The Behavioral Health Technician Team Lead serves as a clinical and operational resource for the Recovery Support team. This role is responsible for supporting onboarding, training, mentoring, and daily operations while reinforcing company standards, patient-centered care, and our organizational culture. The Team Lead works alongside Behavioral Health Technicians, models best practices, and helps ensure consistency across all shifts. This position partners closely with leadership to support staff development, patient engagement, safety, and quality of care.

Requirements

Minimum of six (6) months of successful experience as a Behavioral Health Technician, preferably within a residential substance use disorder treatment setting.
Demonstrated ability to mentor, coach, and support peers.
High School Diploma or GED.
Valid driver's license with an acceptable driving record.
CPR and First Aid certification (or ability to obtain within 30 days of hire).
Ability to work primarily first or second shift while maintaining flexibility to train and support overnight staff.
Ability to participate in weekend rotation.

Nice To Haves

One year or more of experience in substance use disorder or behavioral health treatment.
Previous experience training or mentoring new employees.
Knowledge of trauma-informed care, recovery-oriented practices, and de-escalation techniques.
Experience facilitating patient groups.

Responsibilities

Serve as a role model by demonstrating professionalism, accountability, and exceptional patient care.
Mentor and coach Behavioral Health Technicians through daily leadership and positive reinforcement.
Assist with onboarding and orientation of newly hired Behavioral Health Technicians.
Provide hands-on training for new team members during their onboarding period.
Cross-train employees on first, second, and overnight shift workflows to ensure consistency across the program.
Reinforce organizational culture, customer service expectations, and trauma-informed care principles.
Assist leadership with identifying training needs and recommending process improvements.
Provide ongoing coaching while supporting a positive and engaged work environment.
Communicate concerns, trends, and opportunities for improvement to leadership.
Provide direct supervision and support to patients throughout the treatment day.
Build therapeutic relationships while maintaining appropriate professional boundaries.
Conduct patient observations and complete documentation accurately and timely.
Monitor patient activities and maintain a safe, structured therapeutic environment.
Facilitate educational groups, recovery meetings, and recreational activities.
Conduct room searches, property searches, and safety rounds.
Administer urine drug screens in accordance with policy.
Assist with admissions, discharges, and patient orientation.
Transport patients using company vehicles as needed.
Obtain basic vital signs and patient weights when appropriate.
Respond appropriately during behavioral, emotional, or medical emergencies using approved de-escalation techniques.
Maintain confidentiality in accordance with HIPAA and 42 CFR Part 2.
Support daily shift operations and assist with staffing needs when requested.
Promote consistency in documentation, patient engagement, and facility expectations across all shifts.
Assist with quality improvement initiatives and operational projects.
Help maintain compliance with Joint Commission standards, state regulations, and company policies.
Perform other duties as assigned.