Behavioral Health Technician/Shuttle Driver

Brightli•Branson, MO

2d•Onsite

About The Position

The Behavioral Health Technician I position is responsible for providing direct and supportive care to clients/patients. Duties generally include, but are not limited to, providing general oversight of day-to-day activities and at times, redirect of clients/patients; health monitoring (vital signs), intervene/respond to crisis and communicate with established treatment team, facilitate group education/structured activities, and/or transport clients/patients as needed. Behavioral Health Technicians are responsible for possessing a basic understanding of client/patient treatment plan, monitoring and documenting client/patient behavior and providing safe, therapeutic, and /supportive environment for clients/patients.

Requirements

High School education OR equivalent and two (2) years responsible employment
Experience in Human Services or related field preferred.
For Residential Care Facility (RCF): Become credentialed as a Level 1 Med Aid (LIMA) and be Insulin Certified within the first ninety (90) days in position.

Nice To Haves

Exceptions to the qualifications listed may be made by the appropriate Executive Team member.
St. Louis County Programs: Bachelor’s Degree, OR MAADC I or II

Responsibilities

Admit, supervise, monitor, transfer, and discharge clients/patients.
Encourage clients/patients to adhere to program expectations and rules in a trauma informed manner and communicate concerning behaviors to the treatment team and supervisor as soon as possible. The supervisor and/or treatment team will assist with developing/implementing therapeutic interventions.
Participate as an active member of the treatment team by helping to identify client’s strengths, needs, abilities and preferences.
Document and/or report at shift change and/or in client/patient record any exceptional behavior and/or areas of concerns related to client’s behaviors/interactions.
Assist in admission/orientation process with regard to client rights and rules under the supervision of the assigned supervisor. This may include obtaining vital signs, safety search of client/patient and/or belongings and collecting any urine/lab specimens for testing.
Facilitate urine collection, testing, lab send-offs, and document in the client record following policy and procedures.
Operate telephone system, record incoming messages accurately, place telephone calls as necessary or directed practicing good customer service skills and respond to crisis calls as necessary communicating with supervisor and/or treatment team in a timely manner.
Assist, educate, and redirect clients/patients in performing daily activities as needed.
Monitor client activities and document client activities occurring on shifts that are relevant to client’s/patient’s progress or behavior, including bed check documentation during overnight shifts.
Ensure all clients/patients are accounted and present in scheduled activities.
Foster adaptive behavior in clients by encouraging positive social interaction and role-modeling a solution focused approached to issues of concern.
Ensure precaution protocols are adhered to, and appropriate documentation occurs.
Assist in monitoring general health conditions of clients/patients facilitating communications with the supervisor or treatment team in a timely manner.
Prepare for and facilitate group rehabilitative support, education, recovery skills, or recreation groups as scheduled and assigned. NOTE: In some programs, this may be a core aspect of job duties.
Provide client/patient transportation as needed to and from appointments. NOTE: In some programs, this may be a core aspect of job duties.
Maintain a standard of behavior that is, at all times, consistent with Organization Code of Conduct and program philosophy.
Complete all mandatory trainings within the required time frame within State Regulatory/CARF Standards.
Attend staff meetings, treatment team meetings, training sessions, etc. as requested by supervisors.
Maintains a safe and clean environment by observing general rules of housekeeping.
Reports maintenance problems, broken or malfunctioning equipment, other mechanical safety concerns following established reporting procedures.
Be knowledgeable and adhere to all program policies and procedures.
Demonstrate interest in long term and short-term goals and objectives of the organization.
Other duties as assigned by Leadership.

Benefits

health
dental
vision
retirement
disability
life insurance
wellness program
Telemedicine – 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits
Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
Paid Time Off - 29 days per year including vacation & holiday pay