Behavioral Health Supervisor
About The Position
At Thrive Now Recovery Centers and our affiliated treatment centers, we are building something different—programs that deliver exceptional, person-centered care and restore hope for individuals, families, and communities impacted by substance use and mental health disorders. Our work is grounded in trauma-informed care, compassion, and integrity, and every team member plays a meaningful role in a client’s recovery journey. Whether you’re bedside in medical, guiding clinical programming, supporting recovery services, or ensuring smooth day-to-day operations, you’ll be part of a collaborative, mission-driven team that shows up for one another and the people we serve. We offer modern, well-trained workplaces, opportunities for growth, and leadership that invests in your success. If you’re looking for a place where your work truly matters—and where you’ll make a lasting impact—this is it. We’re glad you’re considering joining our team.
Requirements
- Bachelor’s degree in human services, social services, behavioral health, business, or related field OR 3+ years of experience in substance use disorder treatment, behavioral health, or healthcare.
- 2+ year of supervisory or leadership experience (leading a team) required.
- CPR and First Aid certification required (or ability to obtain within 30 days of hire).
- Valid driver’s license required.
- Strong leadership, communication, organization, and crisis-management skills.
Nice To Haves
- Experience in 12-Step–based programming and/or dual diagnosis treatment strongly preferred.
Responsibilities
- Provide direct supervision and leadership to the Recovery Support Specialist (RSS) team, including required monthly supervision.
- Support hiring, onboarding, orientation, and ongoing development of RSS staff.
- Develop and manage staff schedules to ensure safe coverage and effective program operations.
- Identify strengths and growth opportunities within the team and provide coaching and performance feedback.
- Ensure completion of all required training within the first 60 days of employment and annually thereafter.
- Assist in developing and implementing program-specific training materials, workflows, and operational guidance.
- Partner with clinical leadership, nursing, and operations to plan, oversee, and participate in daily therapeutic services.
- Support consistent program structure, routines, and expectations.
- Serve as an escalation point for staff concerns, client behavioral issues, and operational challenges.
- Participate in leadership meetings and contribute to program readiness and continuous improvement efforts.
- Provide orientation to new clients within 48 hours of admission, including program rules, schedules, and expectations.
- Facilitate educational and psychoeducational groups supporting skill-building and recovery.
- Administer urine drug screens (UA) and ensure proper handling, documentation, and storage.
- Monitor and support recreational, physical fitness, and leisure activities.
- Transport clients to approved meetings, appointments, and activities as needed.
- Oversee daily activities such as housekeeping and meals to ensure safety and structure.
- Apply de-escalation techniques and assist in crisis situations involving emotional, behavioral, or health-related concerns.
- Perform basic medical support tasks, including obtaining vital signs and client weights.
- Document incidents, shift activity, and observations accurately and timely.
- Collaborate with the treatment team to inform treatment planning and care decisions.
Benefits
- ICHRA Health Benefit – choose the health plan that best fits your needs, with premium reimbursement
- Dental & Vision Insurance
- Employer-Paid Life Insurance, with optional supplemental coverage
- 401(k) Retirement Plan
- Generous Paid Time Off (PTO) + paid holidays
- Employee Assistance Program (EAP)
- Clear Career Pathways & Advancement Opportunities
- Safe, Trauma-Informed, Supportive Work Environment
- Modern Facilities & Updated Tools
- Strong, Accessible Leadership committed to your success
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
1-10 employees
