Behavioral Health Support Services Specialist

Lincoln County • Lincoln County, OR

8d • Onsite

About The Position

Lincoln County Behavioral Health is looking for a Support Services Specialist to provide public facing customer service as well as performing a wide variety of clerical duties; preparing, retrieving and distributing clinic information to staff, clients and public. Lincoln County offers a comprehensive benefits package. This role involves general office tasks, financial responsibilities, customer service, and client records management.

Requirements

• High School Diploma / GED, including or supplemented by courses in typing, and computer entry.
• Two years of clerical experience of a progressively responsible nature.
• Knowledge of secretarial and clerical office practices and procedures.
• Knowledge of record keeping and reporting.
• Basic knowledge of bookkeeping principles.

Responsibilities

• Perform general office and clerical tasks.
• Perform data entry, word processing, and spreadsheet functions.
• Input data, prepares letters, reports, correspondence.
• Design and maintains forms.
• Perform basic office administrative tasks to support the department.
• Daily mail pick-up, drop-off, and distribution.
• Order and distributes office supplies.
• Accept payments over the phone and in person.
• Manage cash drawer bags and deposits.
• Receipt fees and prepares daily accounting report.
• Perform insurance validation.
• Assess situations of emergency and non-emergency nature.
• Serve as receptionist / front office support.
• Schedule appointments and maintain schedules.
• Answers the phone/transfers calls/manages multi-line system.
• Takes messages and relays to appropriate staff.
• Maintain records and files.
• Contact agencies for records.
• Use electronic system to enter, edit, and retrieve client information.
• Pull simple reports from system.
• Keep statistical information and generates reports.

Benefits

• Medical, Dental, & Vision Coverage
• 11% County contribution to 401(k)
• County funded Health Savings Account (HSA)
• $40,000 County Paid Life Insurance
• Employee Assistance Programs (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED