Behavioral Health Supervisor

DuPage County Health Department•Wheaton, IL

2d•Hybrid

About The Position

The DuPage County Health Department has a proud history of supporting individuals living with behavioral health challenges — and now, we’re excited to announce an opportunity for a leadership role on our team, working as a Behavioral Health Services Supervisor in our Residential Program! In this vital role, you’ll have the opportunity to inspire and guide talented behavioral health professionals across several residential sites. You’ll provide both clinical and administrative leadership to teams delivering care 24/7—making a meaningful impact every single day in the lives of those we serve. This position works out of our Central Public Health Center in Wheaton, Monday through Friday from 8:00 am to 4:00 pm, rotating on call every 4 th week.

Requirements

Master’s degree in Psychology, Social Work, or related field
5 years of behavioral health experience (including at least 3 years in a supervisory role) OR an equivalent combination of education/experience
Current licensure as a Licensed Clinical Social Worker (LCSW) or Licensed Clinical Professional Counselor (LCPC)
Comprehensive knowledge of professional mental health standards, billing procedures, and documentation
Understanding of community resources and management principles
Strong skills in staff coaching, training, and supervision
Policy interpretation and application
Fostering professional relationships
Client interviewing, assessment, and evaluation
Concurrent documentation
Effective communication, both oral and written
Proficiency in personal computers, relevant software, and peripherals
Ability to engage support from external entities
Ability to manage budget preparations

Responsibilities

Monitor and analyze program outcomes, implementing quality control processes to ensure effectiveness.
Recommend and initiate improvements that increase efficiency, enhance service quality, and create positive operational impacts.
Interview, hire, and train assigned staff.
Provide both administrative and clinical supervision to staff delivering clinical and case management services across residential settings.
Serve as a liaison with external agencies and individuals who share a mutual interest in the department’s work.
Participate in emergency response activities as assigned.
Maintain all required training, licensure, and certifications; safeguard confidentiality of privileged information; and strictly adhere to patient privacy laws.
Demonstrate cultural sensitivity and understanding of diverse ethnic groups and cultures.
Remain available to respond to client, site, and staff needs 24/7, adjusting your schedule as needed to provide supervision across day, evening, overnight, and weekend shifts.