About The Position

The Behavioral Health Specialist provides personal care services to patients at the facility under the direction of clinical or nursing leadership. The role requires a positive, empathetic, and professional approach, with patient safety as a top priority. The specialist helps maintain a positive, supportive, structured, safe, and comfortable environment for patients, their significant others, and staff. They observe patients, communicate significant observations to nursing staff, support treatment goals, and complete accurate and timely documentation. Duties may include assisting patients with activities of daily living, taking and recording vital signs and measurements, facilitating educational-rehabilitative groups, and helping with transportation. Other functions and tasks may be assigned. Management may add or remove duties as circumstances dictate.

Requirements

  • High school diploma or equivalent required.
  • CPR certification required; training is available upon hire and offered by the facility.
  • De-escalation and restraint certification required; training is available upon hire and offered by the facility.
  • First aid may be required based on state or facility requirements.

Nice To Haves

  • Six months or more of experience working with the specific population of the facility is preferred.

Responsibilities

  • Demonstrate urgency regarding patient safety and provide excellent customer service.
  • Support patients’ well-being and maintain a positive, supportive, and structured environment.
  • Conduct safety checks and ensure supervision at 15-minute intervals, as noted in special precautions, or according to individualized supervision guidelines.
  • Document timely, accurate, and appropriate clinical information in patients’ medical records.
  • Help provide a safe, secure, and comfortable environment for patients, significant others, and staff.
  • Interact routinely with patients, observe their behaviors, and communicate significant observations to nursing staff.
  • May oversee or assist patients with activities of daily living, including toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration, and changing bed linens.
  • May obtain and document patients’ vital signs, height, and weight as assigned.
  • Facilitate patient educational-rehabilitative groups on topics such as social skills, coping skills, anger management, and independent living skills.
  • Engage patients in activities and interactions that encourage achievement of treatment goals.
  • Complete and maintain required documentation; assist with incident and event follow-up and paperwork.
  • May provide patient transportation or coordinate it with an appropriate staff member.
  • Acknowledge unmet patient needs and work to resolve complaints.
  • Perform other functions and tasks as assigned.
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