Behavioral Health Specialist

Newport Healthcare•Brooklyn Park, MN

About The Position

The Behavioral Health Specialist (BHS) is a frontline team member in Newport Healthcare’s behavioral health programs for adolescent and young adult patients. The role helps shape patients’ daily experiences by creating a safe, structured, and compassionate environment where they feel supported throughout their healing journey. BHS team members provide hands-on care, supervision, connection, and stability to support patients’ emotional and physical well-being. The position involves guiding patients through daily schedules, supporting or leading experiential activities, modeling healthy coping strategies, responding calmly to stressful situations, and collaborating with team members to provide a connected care environment. Schedules may include day, evening, overnight, weekend, or holiday shifts, and the role may require responding to urgent or unexpected conditions during a shift.

Requirements

  • Must be at least 21 years old.
  • Valid driver’s license.
  • High school diploma or GED required.
  • Patient-first mindset and commitment to high standards of patient support.
  • Flexibility in a fast-paced, changing environment, including the ability to respond to urgent or unexpected conditions during a shift.
  • Ability to remain calm and composed and make sound decisions using analysis, wisdom, experience, and judgment.
  • Ability to listen attentively and actively with patience, empathy, and cultural sensitivity.
  • Collaborative team player able to build trust, find common ground, and communicate effectively.
  • Problem-solving ability, including using available information to develop solutions.

Nice To Haves

  • Bachelor’s degree in psychology, counseling, or sociology.

Responsibilities

  • Provide consistent, compassionate care and supervision to support patients’ emotional and physical well-being.
  • Guide and encourage patients through daily schedules, including therapy, group activities, meals, and transitions.
  • Lead or support experiential activities such as mindfulness practices, recreation, and group experiences to promote healing and connection.
  • Model calm, respectful behavior and healthy coping strategies to build trust and emotional safety.
  • Remain grounded and responsive during high-stress or emotionally charged situations, using established strategies to help restore calm.
  • Collaborate and communicate with team members to support a connected, unified care environment.
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