Behavioral Health Specialist - Richmond Community Hospital

Bon Secours Health System • Richmond, VA

3d • Onsite

About The Position

The Behavioral Health Specialist provides direct patient care under the guidance of a designated healthcare professional in accordance with federal, state, and local regulations, and within policies, procedures, and guidelines of Bon Secours Mercy Health. This role involves providing basic patient care, acting as a liaison between patients and nurses, offering high-level customer service, and maintaining accurate documentation. The specialist will also participate in patient rounding, 15-minute checks, and potentially provide 1:1 patient safety companion services. They may also collect patient data, complete screenings, and facilitate groups, treatment teams, and family meetings. Successful completion of BSMH and departmental specific training is required.

Requirements

• High School Diploma/GED (required)
• BLS Basic Life Support American Health Association (preferred upon hire, must obtain from approved source prior to direct patient care)
• State Tested Nursing Aide (STNA) (preferred)
• Certified Nursing Aide (CNA) (preferred)
• Registered Social Work Assistant (SWA) (preferred)
• Chemical Dependency Counselor Assistant (CDCA) (preferred)
• Counselor in Training (preferred)
• Human Services-Board Certified Practitioner (HS- BCP) (preferred)
• American Association of Psychiatric Technicians (AAPT) (preferred)
• 1 year of experience in a mental health or health care setting (preferred)
• Critical thinking
• Conflict resolution
• Patient and family engagement and relationship building skills
• Teamwork
• Active listening
• Monitoring patient's condition
• Communication with nursing and physicians regarding any patient changes and/or concerns
• Timely and concise patient documentation
• Patient confidentiality
• Attention to detail
• Deescalating patients
• Understanding patient event codes, and role during a code.
• Physical restraint and deescalating skills
• Crisis Intervention
• Facilitating group training & treatment team meetings
• Supporting family meetings

Nice To Haves

• Bachelors, related field (preferred)

Responsibilities

• Provides basic patient care to include, but not limited to, care and comfort, vital sign measurement, personal care and hygiene, and assists with mobility, including unit-based specialty duties.
• Acts as liaison between patient and nurse to report changes and/or concerns.
• Provides high-level customer service to all patients, patient's family, visitors, and employees.
• Provides accurate, precise, timely documentation when applicable for patient care.
• Participates in hand-off/report of pertinent information regarding patient and departmental needs upon arrival and when leaving.
• Performs delegated tasks once competency has been validated.
• Completes patient rounding and 15-minute patient checks as assigned.
• Provides 1:1 patient safety companion service as needed.
• May collect patient data within scope of role.
• May complete patient screenings as applicable.
• May facilitate groups within scope (community, current events, etc.), treatment teams and participate in family meetings.
• Successfully participates to complete BSMH and departmental specific training as required.

Benefits

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED