Behavioral Health Specialist - Pool

Connections Health Solutions•Phoenix, AZ

About The Position

Connections Health Solutions is hiring a Behavioral Health Specialist to help maintain the safety of individuals and staff in a behavioral health crisis-care setting. The role supports individuals on the unit, provides customer service and assistance with daily needs, and documents care and significant interactions in the Electronic Health Record. It includes admission screening and property inventory, orienting individuals to the Observation and Short-term Inpatient Units, and explaining patient rights, grievance procedures, expectations, and facility rules. The Specialist takes and documents vital signs and reports questionable results to the attending RN or physician. The role also conducts and documents BAL, urine drug screens, and urine pregnancy tests; monitors and documents patients every 15 minutes; and uses therapeutic de-escalation techniques, restraints, or seclusion when needed to maintain safety. Additional duties include assisting with activities of daily living, safely moving and transporting individuals, attending court hearings when subpoenaed, maintaining unit cleanliness, handling soiled linen, and laundering individuals’ clothing when needed. Other duties may be assigned. The position requires the ability to perform Safe Clinch patient restraint techniques. Successful applicants must be fully vaccinated with appropriate documentation or qualify for an exemption through the company’s process before their start date. The posting identifies the position as “Pool”; benefits described as available only to full-time employees should not be assumed to apply to this role.

Requirements

High school diploma or equivalent.
At least one year of experience in behavioral health, social services, or a related field.
Ability to perform Safe Clinch patient restraint techniques.
Must be fully vaccinated with proper documentation or qualify for an exemption under the company’s exemption process before the start date.
Ability to safely perform physical interventions, including standing, pivoting, reaching, kneeling, lowering to the floor, and supporting another person’s weight.
Ability to lift, push, pull, or carry up to 50 pounds occasionally.
Ability to tolerate prolonged walking, standing, and observation in a fast-paced environment.
Ability to work with individuals who may exhibit agitation, aggression, or unpredictable behavior.

Nice To Haves

Certified training such as Safe Clinch, CPR First Aid, or therapeutic options.
Completion of a CNA or Patient Care Tech program.
Two years of experience in behavioral health.
Completion of BHT certification.

Responsibilities

Manage and maintain the safety of individuals and staff.
Take vital signs and assist individuals with their needs while on the unit, providing exceptional customer service.
Document services provided and significant interactions in the Electronic Health Record.
Conduct security screening and inventory individuals’ property upon admission.
Orient individuals to the Observation Unit and Short-term Inpatient Unit.
Educate patients about their rights under ADHS regulations, the grievance process, expectations, and facility rules and regulations.
Use therapeutic de-escalation techniques with escalated individuals and perform restraints or seclusion when needed to ensure safety.
Complete one-to-one observation of patients in seclusion or mechanical restraints every 15 minutes.
Lift, move, and transport individuals using proper body mechanics or lifting devices.
Assist individuals with activities of daily living, including eating, bathing, dressing, toileting, and transferring.
Conduct and document individuals’ vital signs and report questionable results to the attending RN or physician.
Conduct and document BAL, urine drug screens, and urine pregnancy tests.
Attend court-ordered hearings when subpoenaed and be available to provide testimony on a petition.
Monitor and document patients every 15 minutes.
Maintain the cleanliness of the facility and assigned unit, perform light interior cleaning, collect soiled linen, and launder individuals’ clothing when needed.
Perform other duties as assigned.

Benefits

Full-time employees and their families are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity coverage.
The company pays for Basic Life, AD&D, and Short- and Long-Term Disability coverage.
Voluntary Life insurance option for employees and their families.
Health Savings Accounts with a $1,000 to $2,000 employer contribution depending on plan.
Flexible Spending Accounts for health care and dependent care.
401(k) company match after six months: 50% of deferrals up to 6% of compensation.
Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays.
Company-paid parental leave available to eligible employees.
Employee Assistance Program for all employees, including pool, part-time, and full-time employees, offering confidential emotional support, work-life solutions, financial solutions, legal assistance, and online support.
Automatic enrollment in the 401(k) Plan after 90 days.