Behavioral Health Specialist CCO Resource

Banner Health•Scottsdale, AZ
•Onsite

About The Position

The Behavioral Health Specialist CCO Resource Float provides direct care to psychiatric patients under the direction of a registered nurse at Banner Behavioral Health Hospital in Scottsdale, Arizona. The role supports adults and adolescents and assists with a wide variety of behavioral health patients. Full-time schedules are three 12-hour shifts per week, with day shifts from 7:00 a.m. to 7:30 p.m. or night shifts from 7:00 p.m. to 7:30 a.m. Shifts include weekends and holidays on a rotating basis. The position provides basic nursing and personal care, monitors patients’ physical and mental status, supports implementation of treatment plans, and documents observations and interventions. It helps maintain a safe, orderly, and therapeutic environment, uses redirection and other interventions during crises, and interacts therapeutically with patients and families. The specialist may plan and facilitate social and educational group activities and assist with patient admission, discharge, and transfer processes. Work is completed under moderate supervision in coordination with clinical staff, multidisciplinary teams, patients, families, and medical and psychiatric physicians.

Requirements

  • Bachelor’s degree in a behavioral-health-related field, or a high school diploma or equivalent plus one year of direct patient care in an inpatient behavioral health setting.
  • Basic Life Support (BLS) certification.
  • Meet the age requirement specified by the state agency.
  • For specified Banner Behavioral Health Hospital, BTMC Behavioral, BUMG, or BUMCT roles in a behavioral health clinical setting serving children: possess an Arizona Fingerprint Clearance Card at hire and maintain it throughout employment, and sign an Arizona Criminal History Affidavit upon hire.
  • For Banner Staffing behavioral health roles in Arizona: possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at hire and maintain it throughout employment.
  • For BUMCS behavioral health clinical roles: possess an Arizona Fingerprint Clearance Card at hire and maintain it throughout employment.

Nice To Haves

  • Additional related education and/or experience.
  • Experience in inpatient psychiatric care, assisting with grooming and activities of daily living, conducting educational, recreational, or skills groups, maintaining a therapeutic milieu and observation precautions, applying nonviolent de-escalation in crisis situations, recognizing common mental illness symptoms and their relationship to diagnoses, and providing ordered interventions. Related experience may come from psychiatric acute care hospitals, inpatient psychiatric facilities, State hospital programs, and some outpatient, therapeutic group home, or residential programs.
  • Skills and experience in building therapeutic rapport, collaborating with multidisciplinary teams, de-escalation techniques, and limit setting.

Responsibilities

  • Provide basic nursing care, including technical monitoring, taking vital signs, and physical care.
  • Orient patients to the treatment setting and assist with activities of daily living as needed.
  • Review and participate in implementing patient treatment plans.
  • Make rounds; monitor patient activities and physical and mental status; and report observations to nursing staff.
  • Check patient belongings for contraband and conduct patient-safety observations.
  • Document observations, interventions, and group activities in patient medical records while maintaining confidentiality.
  • Help maintain a safe, orderly, and therapeutic environment and protect patient safety and rights through observation and reporting.
  • Recognize aggression, danger to self or others, crises, and medical emergencies; intervene through redirection and, when needed, participation in restraint or seclusion.
  • Interact therapeutically with patients and families and provide treatment that promotes dignity, independence, individuality, strengths, privacy, and choice.
  • Respect cultural diversity and patient boundaries.
  • Plan and facilitate social and didactic group activities and participate in other rehabilitation and treatment programs as appropriate.
  • Maintain knowledge of behavioral disorder symptoms and treatments, commonly prescribed medications, and medication side effects and adverse reactions relevant to the role.
  • Assist with patient admissions, discharges, and transfers and complete required medical-record documentation.
  • Coordinate with clinical staff, multidisciplinary teams, patients, families, and medical and psychiatric physicians.

Benefits

  • Health and financial security benefit options for employees and their families.
  • $3,000 sign-on incentive with a one-year commitment, subject to eligibility.
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