Behavioral Health Specialist

Newport Healthcare•West Chester, PA

About The Position

The Behavioral Health Specialist (BHS) is a hands-on, frontline team member in Newport Healthcare’s behavioral health programs for adolescent and young adult patients. The role helps shape patients’ daily experiences by creating a safe, structured, compassionate environment in which they feel supported and empowered throughout their healing journey. BHS team members provide connection and stability that are foundational to the care model. The specialist provides consistent care and supervision, guides patients through their daily schedules, and leads or supports experiential activities such as mindfulness, recreation, and group experiences. The role also involves modeling healthy coping strategies, responding calmly to stressful situations using established strategies, and collaborating with team members to maintain a connected care environment. Schedules may include day, evening, overnight, weekend, or holiday shifts, and the specialist may need to respond to urgent or unexpected conditions during a shift.

Requirements

  • At least 21 years old.
  • Valid driver’s license.
  • High school diploma or GED required.
  • Patient-first mindset and commitment to high standards of support.
  • Flexibility in a fast-paced, changing environment, including the ability to respond to urgent or unexpected conditions during a shift.
  • Ability to remain calm and composed and make sound decisions using analysis, wisdom, experience, and judgment.
  • Ability to listen attentively and actively with patience, empathy, and cultural sensitivity.
  • Collaborative approach, ability to build trust with colleagues, and effective communication skills.
  • Problem-solving ability and skill in using available information to develop solutions.

Nice To Haves

  • Bachelor’s degree in psychology, counseling, or sociology.

Responsibilities

  • Create a safe, supportive environment through consistent, compassionate care and supervision that supports patients’ emotional and physical well-being.
  • Guide and encourage patients through daily schedules, including therapy, group activities, meals, and transitions.
  • Lead or support experiential activities, such as mindfulness practices, recreation, and group experiences, to promote healing and connection.
  • Model calm, respectful behavior and healthy coping strategies to build trust and emotional safety.
  • Remain grounded and responsive during high-stress or emotionally charged situations, helping restore calm through established strategies.
  • Collaborate and communicate with team members to support a connected, unified care environment.
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