The Behavioral Health Specialist (BHS) is accountable for delivering patient care by following processes and procedures, demonstrating resilience by being receptive to ongoing instruction, coaching, and feedback. The BHS takes ownership of personal clinical development by actively engaging with advanced team members and the multidisciplinary team, exhibiting curiosity, and proactively seeking out knowledge and learning opportunities. They leverage practical experience to identify recurring patterns, recognizing behaviors and proactively anticipating typical reactions. The BHS supports the team by sharing knowledge to enhance overall clinical proficiency and foster a collaborative learning environment. They adapt communication style to effectively listen and communicate with a diverse group, including patients, their families, and the multidisciplinary team. The BHS coordinates the assigned area by utilizing safety, structure, planning, participation, and support. They perform environmental checks while adhering to patient safety and treatment schedules. The BHS prevents and responds to escalations and crises utilizing Therapeutic Crisis Intervention concepts, which may include physical restraint to ensure the safety of patients, staff, and others. They take the lead role during a behavioral crisis and appropriately deploy interventions aligned with the stress model of crisis and patient treatment plans. The BHS ensures the work area is safe and organized and that treatment schedules are progressing appropriately. They adhere to established policies, procedures, and protocols, complete all patient/safety checks, and follow patient observation level protocols. The BHS prepares the necessary materials for the patient populations. Care assignment may reflect working with patients in a setting based on the programming schedule, specific patient assignment, or an assignment to a specific location or environment to manage. In accordance with respective care location and patient needs, the BHS supports the patient's stabilization from acute crisis. They demonstrate collaborative efforts with the multidisciplinary team and escalates changes in patient conditions or any concerns to management, the appropriate staff, licensed providers, and approved parties, including following documented escalation plans where applicable. The BHS implements/documents the patient's response to individualized care plans, which may include patient behavioral information collection or implementing behavioral/educational protocols. Per care location and patient needs, the BHS may provide approved care to patients as delegated, including activities for daily living, intake and output, feeding, bathing, toileting, isolation precautions, and emergency care for patients with lines and tubes. They engage the patient's family and support system in the treatment plan as established in the medical record and provide updates to approved parents and legal guardians regarding patient condition and progress. The BHS collaborates with all members of the multidisciplinary team and escalates changes in patient conditions using the documented escalation process, where applicable, or to a licensed staff member. They participate in regular team planning meetings as appropriate or needed. The BHS assists the multidisciplinary team during patient care, and/or parent and staff training related to individual behavioral and education programs, data collection, and environmental modifications to promote patient success. The BHS leads psychoeducation and recreational group activities ensuring positive patient engagement and safe behaviors. They adapt group content to meet the needs and functional developmental level of the participating patients. The BHS implements behavioral and educational protocols as designed by psychology staff, provides insight into antecedent events, behaviors, and outcomes that may affect behavioral treatment, and implements individualized and group behavior and education intervention plans as prescribed. They utilize crisis intervention techniques as appropriate and participate in problem-solving of behavioral treatment options. The BHS provides trauma-informed, relationship-based care to a diverse patient population with an awareness of how personal experiences and biases impact interactions with others. They adapt their approach as needed and engage patients at their level of functioning while also recognizing the effects of trauma on each patient, including behavioral aggression. The BHS develops clinically appropriate rapport through a variety of care interactions, including but not limited to interactions in the general care environment and during 1:1 patient assignment. They engage in trauma-informed communication, positive engagement, and unconditional positive regard during all interactions with patients and caregivers. The BHS builds and sustains an environment that is safe, stable, and nurturing. They actively participate in team planning meetings, multidisciplinary team programming, creation and management of program materials, or special projects and during shift report/handoff. The BHS assures seclusion and restraint documentation is accurately completed within the appropriate timeframe. They demonstrate collaboration with all members of the multidisciplinary team and escalates observations of changes in patient conditions or any general concerns to the appropriate staff, management, and licensed provider. The BHS participates in huddles as appropriate and utilizes situational awareness, always mindful of the environment. They complete the environmental checklist or other general aspects of care environment associated with safety or quality assurance. The BHS assists with data collection, including but not limited to patient observation checks, data management, and graphing of ongoing treatment plans. They provide documentation of progress on treatment SMART goals and patient response to treatment. The BHS stays abreast and attends all required trainings on current documentation processes. Care delivery occurs in a team fashion and a BHS's care assignment may reflect a combination of working with multiple patients in a setting based on the therapeutic schedule, may reflect a specific 1:1 patient assignment, or may reflect an assignment to a specific location or environment to manage.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED