Behavioral Health Specialist - MA ($5,000 in bonuses your first year!)

CHAS Health • Spokane Valley, WA

5d • $24 - $34 • Onsite

About The Position

Improve the overall health of the communities we serve by managing patient care at assigned medical clinic. This role involves overseeing clinic referrals to behavioral health, triaging for appropriate placement, and communicating with internal and external resources. The specialist will also schedule appointments, obtain external health records, greet and escort patients, conduct screenings, monitor the behavioral health registry, perform phlebotomy and laboratory procedures as directed by a psychiatric provider, and support the provider in meeting quality measures. Additionally, the role includes assisting with patient education, observing safety protocols, cleaning and sterilizing instruments, and upholding the CHAS Health Mission and Core Values.

Requirements

• Completion of medical assistant training through an apprenticeship program registered and approved by the WA Department of Labor & Industries or college program accredited by the Accrediting Bureau of Health Education School (ABHES) or the Commission of Accreditation of Allied Health Education Programs (CAAHEP) required.
• Certification through the American Association of Medical Assistants (AAMA), National Healthcareer Association (NHA) or National Center for Competency Testing (NCCT) required within 120 days of hire.
• Washington locations also require a Medical Assistant – Certified credential issued by Washington State Department of Health.
• Excellent customer service, oral and written communications skills required.
• Compassion for patients required.
• Must be able to work well in team environment.
• Ability to multi-task in fast-paced work environment, with ability to anticipate future needs.
• Basic computer user skills required.
• Medical terminology and accurate spelling ability required.
• BLS (CPR/AED) required.
• Valid drivers’ license and insurance required.
• Commitment to supporting a safe and respectful environment is required.

Nice To Haves

• Previous experience in a community health clinic preferred.
• Experience with EHR preferred.

Responsibilities

• Oversees clinic referrals to behavioral health and triage for appropriate behavioral health placement, communicating with internal and external resources.
• Schedules initial and follow-up appointments for behavioral health providers.
• Obtains external health records when appropriate.
• Greets patients and escorts to behavioral health room; informs patient of time delays throughout visit.
• Conducts appropriate behavioral health screenings and gathers information to maintain efficient patient flow.
• Monitors and updates behavioral health registry communicating with internal and external resources.
• Performs phlebotomy and laboratory procedures as directed by psychiatric provider.
• Supports provider in meeting quality measures.
• Assists provider with process, exams, and patient education.
• Observes and follows required safety protocols, including handling and disposal of sharps, use of personal protective equipment, exposure of blood borne pathogens, and general safety of employees and patients.
• Cleans, prepares, and sterilizes instruments.
• Performs other duties assigned, including supporting the CHAS Health Mission and Core Values.

Benefits

• Annual milestone bonus for all eligible employees! $500 for every year worked, up to $5,000.
• Robust health coverage with employer-offered medical, dental, vision, long-term care, and life insurance.
• 401(k) with up to 6% employer match for a retirement plan that invests in your future.
• More than six (6) weeks of paid time off (PTO) annually for full-time employees.
• Tuition assistance and student loan repayment.
• Up to $7,500 for childcare annually through reimbursement.
• CME and license fee reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree