Behavioral Health Specialist I

Native American Connections•Phoenix, AZ

85d•$19 - $24

About The Position

The Behavioral Health Specialist I is responsible for the safety and security of clients and the facility in a residential treatment setting. The role supports clients in working toward individual treatment goals, helps maintain a safe, recovery-oriented therapeutic environment, and reports facility maintenance needs. The position also includes documenting client activities and safety checks, supporting medication self-administration, communicating shift reports, facilitating groups as assigned, and accompanying or transporting clients to community activities and appointments. The role works with the clinical team and engages clients with respect for cultural diversity and personal boundaries. It includes participating in clinical staffing and oversight, supporting inclusion through Cultural and Linguistically Appropriate Services (CLAS), and completing other duties as assigned. The position is non-exempt and eligible for overtime for hours worked in excess of 40 per workweek.

Requirements

High school diploma or GED required for Tier I; Tier II requires an associate degree or BHT certification.
Valid Fingerprint Clearance Card required.
CPR/First Aid Certificate required within 90 days of hire.
Must possess and maintain a valid Arizona driver’s license.
Proficiency in Microsoft Office.
Proficiency in learning an Electronic Health Record.
Must be able to negotiate stairs, carry up to 50 lbs., and stand for long periods.
Must be able to sit, stand, and walk with or without accommodations.
Strong interpersonal skills and ability to work effectively with diverse people, teams, managers, supervisors, and vendors.
Excellent written and oral communication skills.
Excellent customer service skills.
Critical-thinking, problem-solving, organizational, and time-management skills.
Ability to work well with others in a team approach.
Must understand the recovery process of the chemically dependent individual.

Nice To Haves

Tier I: 1–2 years of experience working with behavioral health or substance abuse clients preferred.
Tier II: 2–3 years of experience working with behavioral health or substance abuse clients.
Tier III: 3 or more years of employment with Native American Connections as a BHS; Tier III staff will be assigned as mentors for new BHS staff and will lead or assist with new client orientation to the facility.
Experience working with the Native American population preferred.
Spanish bilingual skills desired.

Responsibilities

Maintain the safety and security of clients in a residential treatment setting.
Collaborate with the clinical team to support clients in achieving individual service plan goals.
Help maintain a safe, recovery-oriented therapeutic environment.
Provide intervention and support through listening, redirection, and guidance.
Demonstrate respect for cultural diversity and boundaries.
Observe and accurately document assistance with clients’ self-administration of medications.
Document daily client activity in milieu progress notes.
Observe and document client head counts in the Bed Check log.
Complete and submit incident reports in a timely manner.
Communicate verbal and written shift-change reports.
Assign and monitor clients’ daily life-skills and light housekeeping duties.
Facilitate psychoeducational and life-skills groups as assigned by a supervisor.
Transport clients to community appointments or outings in an NAC agency vehicle as needed.
Accompany and support clients at community 12 Step meetings, recreational activities, and cultural community activities.
Monitor and respond to video surveillance to ensure client safety.
Scan documents into individual client electronic medical records as needed.
Support and actively engage in inclusion practices through Cultural and Linguistically Appropriate Services (CLAS).
Attend and participate in regular clinical staffing meetings and clinical oversight.
Perform other duties as assigned.