Behavioral Health Referral Coordinator

Blue Ridge Community Health Services•Hendersonville, NC

About The Position

Blue Ridge Health is currently seeking a Behavioral Health Referral Coordinator to be part of our Behavioral Health Team. The Behavioral Health Referral Coordinator is an integral member of the clinical team of BRH and works in cooperation with the Behavioral Health team members to schedule incoming referrals. At Blue Ridge Health our mission is to improve Health, inspire Hope, and advance Healing through access to Compassionate, Affordable, and Quality Care. We are seeking individuals with a passion for creating an exceptional patient and client care experience to join our team! We are a nonprofit system of Federally Qualified Health Centers (FQHCs) that works closely with communities to meet the ever-changing medical and behavioral healthcare needs of individuals throughout WNC. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Requirements

High school diploma or equivalent required.
Ability to organize, communicate and perform detailed functions required.
Strong interpersonal skills

Nice To Haves

Licensed Practical Nurse or Medical Assistant with primary care/ambulatory care clinical experience preferred.
Bilingual – Spanish language, preferred.
Experience with electronic medical record systems and/or previous referral coordination preferred.

Responsibilities

Receive and track all incoming referrals for behavioral health services.
Responsible for proper maintenance of all electronic medical record information related to the referral process, which may include, but is not limited to transferring, retrieving, creating, and repairing records.
Assumes responsibility for correctly entering all required registration and insurance information on established and new patients into the computer. Also, periodically verifies above information to ensure that it is still correct
Schedules internal new and established appointments via computer while directing same day appointment calls and walk-ins appropriately.
Assists providers in requesting patient records when needed.