Behavioral Health Receptionist, Part Time Weekend Day Shift, Behavioral Health

Adventist HealthCare • Rockville, MD

3d • Onsite

About The Position

Shady Grove Medical Center seeks to hire an experienced Behavioral Health Receptionist for our Behavioral Health Department who will embrace our mission to extend God’s care through the ministry of physical, mental, and spiritual healing.

Requirements

• Minimum: High School diploma
• At least one year of customer service experience working in a medical/mental health office or equivalent

Nice To Haves

• Preferred: Bachelor’s degree in related field

Responsibilities

• Serves patients by greeting and helping them, and maintaining log books
• Welcomes patients and visitors in person or on the telephone and answering or referring inquiries.
• Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
• Ensures availability of treatment information by filing patient medical record
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Obtains revenue by recording and updating financial information.
• Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs.
• Helps patients in distress by responding to emergencies.
• Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
• Maintains operations by following policies and procedures, reporting needed changes.
• Contributes to team effort by accomplishing related results as needed

Benefits

• Work life balance through nonrotating shifts
• Recognition and rewards for professional expertise
• Free Employee parking
• Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
• Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)
• Paid Time Off
• Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
• Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
• Subsidized childcare at participating childcare centers
• Tuition Reimbursement
• Employee Assistance Program (EAP) support

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED