Behavioral Health Practice Support Specialist

Squirrel Hill Health Center • Brentwood, PA

2d • Onsite

About The Position

Squirrel Hill Health Center is dedicated to providing high-quality, patient-centered care to individuals of all backgrounds. We are seeking a Behavioral Health Practice Support Specialist to join our team and support our Behavioral Health and SUD Teams. This position reports to both our Squirrel Hill and Brentwood office locations.

Requirements

• High school diploma or GED required.
• Minimum 2 years of experience in a behavioral health setting.
• Strong interpersonal, communication, and organizational skills.
• Proficiency in computers, EHR, medical terminology, ICD-10, CPT coding, and insurance knowledge.
• Commitment to serving low-income and underserved populations.
• Must have all CDC-recommended immunizations, including annual Flu vaccine
• Experience in medical office settings (behavioral health preferred).
• Ability to communicate effectively with diverse clients.
• Respectful team collaboration and attention to detail.

Nice To Haves

• Knowledge of a second language, such as Spanish or Nepali is a plus.

Responsibilities

• Provide administrative support to Behavioral Health/SUD Teams.
• Schedule appointments, verify insurance, and collects co-pays or sliding scale fees.
• Greet patients, assist with check-in/check-out, and coordinate follow-up appointments.
• Maintain patient records, prepare packets, and handle insurance authorizations.
• Call patients for appointment reminders and rescheduling.
• Attend and participate in weekly department meetings.
• Collaborate with SHHC staff to ensure quality care and maintain confidentiality.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED