Behavioral Health Outreach Technician
About The Position
Work with riders in an innovative project among Chestnut Health Systems, Bi-State Transit, and St. Clair County Transit District. This is a full-time, team-oriented position in a non-clinical setting which may require evening, midnight, and weekend hours. The position centers around interactions with individuals with untreated physical, mental, and substance use issues in a non-clinical setting. Must be able to work alongside a partner for the majority of work hours. Must provide even-tempered responses to potentially volatile situations. Promote the recovery model of treatment including trauma-informed care, hope, respect, empowerment, health/wellness, and spirituality/connectedness.
Requirements
- Must be at least 21 years of age.
- Possess a minimum of a high school diploma or equivalent.
- Demonstrated skills in human services and in the field of services to adults.
- Demonstrated ability to work within the organization structure and accept supervision.
- Demonstrated ability to work constructively with consumers, treatment resources and the community.
- Valid driver’s license, private automobile insurance and be insurable.
- Basic computer skills and experience to include MS Word, MS Excel, Outlook and an electronic medical record.
Nice To Haves
- Experience working alongside a partner for the majority of work hours.
- Ability to provide even-tempered responses to potentially volatile situations.
- Experience promoting the recovery model of treatment including trauma-informed care, hope, respect, empowerment, health/wellness, and spirituality/connectedness.
Responsibilities
- Work on a MetroLink train or transfer station in Illinois or Missouri.
- Collaborate with MetroLink Ambassadors, Metro Transit Security, and local law enforcement.
- Engage riders in dialogue.
- Screen riders for needed services.
- Develop therapeutic alliances.
- Provide crisis assessments, counseling, and intervention.
- Provide situational problem solving and skill development.
- Transport riders to services as needed.
Benefits
- Health equity
- High-quality health and human services
- Trauma-informed, fully integrated care
- Behavioral health
- Community-based primary health care
- Nationally recognized research division for contribution to evidence-based practices
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
