Behavioral Health Medical Assistant-Addiction Medicine

MATClinic Services LLC • Hagerstown, MD

4d • $19 - $23 • Onsite

About The Position

MATClinics specializes in helping individuals overcome addiction, including opioid, alcohol, and stimulant use disorders. We integrate medication-assisted treatment (MAT) with comprehensive behavioral healthcare, mental health therapy, psychiatry, and ongoing support services to effectively manage substance use disorders and treat the whole person. Our Vision: To guide each patient on a personalized recovery journey, addressing their physical, emotional, and daily needs. Our Mission: To integrate medication-assisted treatment with comprehensive behavioral healthcare and ongoing support services to effectively manage substance use disorders.

Requirements

• High level of customer service and professional phone etiquette required, with the ability to maintain empathy and composure in a fast-paced environment.
• Strong interpersonal and communication skills are required, with a demonstrated ability to speak and write clearly, listen effectively, and engage compassionately with patients in recovery.
• Fast and smart with software, apps, and digital filing.
• Understanding (or readiness to learn) the specifics of addiction, recovery, and treatments like Buprenorphine.
• Willingness to work evenings and every Saturday.
• A valid driver’s license, reliable transportation, and the ability to travel between all office locations as required.
• High School Diploma or GED.

Nice To Haves

• Associate’s or Bachelor’s degree in healthcare administration, psychology, human services, or a related field preferred.

Responsibilities

• Conduct detailed patient interviews covering medical history, substance use, mental health, and recovery progress to help providers make informed treatment decisions.
• Spend a significant portion of your day using technology, including documenting in the electronic health record, ordering and processing laboratory specimens, and maintaining accurate patient records.
• Prepare and coordinate long acting injectable medications while educating patients about available services, including counseling, psychiatry, and other resources that support their recovery.
• Provide compassionate, professional customer service by answering phones, scheduling appointments, responding to patient questions, and helping patients navigate their care.
• Work closely with providers and teammates in a fast-paced environment where priorities can shift quickly and everyone pitches in when needed.
• Help maintain a clean, organized, and welcoming clinic by assisting with light cleaning and supporting both the clinical and administrative teams throughout the day.

Benefits

• Competitive Pay: Starting pay is competitive. Range is $19.00-$23.00/hr.
• 401(k) with a 4% Safe Harbor match.
• Health insurance plans for individuals and families.
• Voluntary Short-Term Disability, Life, and Accidental Death & Dismemberment (AD&D) insurance.
• Personal Leave
• Sick and Safe Leave
• Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED