Behavioral Health Integration Specialist

Ritter Center•San Rafael, CA

21d•$35•Hybrid

About The Position

The Behavioral Health Integration Specialist is responsible for performing Case Management/Behavioral Health coordination for individuals with complex physical, mental, and substance use needs. This individual will closely coordinate with the Ritter Center’s Behavioral Health Department to refer and establish services for clients, as well as with other behavioral health agencies. This person works with individuals to implement screenings, brief interventions, referrals, treatment planning, and coordination to integrate services for the patient while helping to move the person towards healthier functioning in all these areas. This role reports to the Whole Person Care Program Manager.

Requirements

Per OSHA requirements, employment at Ritter Center requires compliance with being able to produce a negative TB test prior to the start of employment, as well as being vaccinated against COVID-19 (unless applying for an exemption) per the August 5th State Public Order for Healthcare Facilities, providers, and employees.
4-year degree in Social Work, Counseling, or Psychology, or a related field.
2 to 3 years of experience working with underserved populations is paramount.
5 years of experience could be substituted for a college degree.
Knowledge of local and state public health systems and local healthcare environment
Knowledge of mental health diagnoses and treatment modalities that are relevant to the chronically homeless population
Knowledge of screening tools and brief intervention techniques
Skilled in ability to utilize Motivational Interviewing Techniques
Skilled in excellent leadership, organizational, written and verbal communication, and interpersonal skills.
Excellent presentation skills
Ability to relate to people like and different from self and provide behavioral health services to a wide and diverse spectrum of ages, life stages, socioeconomic classes, and cultural identities
Ability to operate from a client-centered approach; advocating, empowering, and educating the client, maintaining professionalism, compassion, and support of the client at all times
Skilled in maintaining flexibility and emotional stability while working under intense emotion, time, and volume pressure
Computer and internet literate; Microsoft Office competency required
Must possess a valid California class C driver's license and have a satisfactory driving record
Familiarity with the unhoused, formerly unhoused, or low-income population
Experience working with underserved populations is paramount and could supersede professional licensure.

Nice To Haves

Master’s degree in Social Work, Counseling, or Psychology strongly preferred.
Eligible to register with BBS also preferred.
Bilingual verbal fluency in English/Spanish desired but not required

Responsibilities

Communicates with individuals from a person-centered, trauma-informed care approach using motivational interviewing to evaluate, assess and determine the extent of service/support needed for each individual.
Collaborate intensely with interdisciplinary health/behavioral care team
Conduct field-based intake assessment, evaluating the social, emotional, and physical needs of individuals
Manage a caseload of 14-17 individuals with identified behavioral health disparities
Conduct mental health and substance use screenings to determine the need for further screening, brief intervention, or referral to treatment
Respond to urgent calls, assessing for safety and providing referrals/support as indicated
Work with patients to connect to appropriate resources and provide a menu of options including but not limited to psychiatry, therapy, SUD/MAT treatment, specialty health care, etc.
Developing and overseeing a care plan for each assigned individual.
Attend clinical meetings; participate in case consultation and attend all mandatory company or department meetings
Foster a collaborative relationship between providers, community agencies, and managed care organizations, in order to ensure patients receive timely and integrated access to services across the continuum of care
Produce accurate and timely documentation in company database of member activities and interventions
Continuously expand knowledge of community resources, services, and programs available to patients and build ongoing relationships with these organizations to advocate for patients
Displays a positive, constructive, and helpful demeanor that is conducive to a safe and respectful work environment
Performs special projects and other duties as assigned and required