Behavioral Health Director

5c98d316-403e-49b4-9f59-35265048ea74•Ahoskie, NC

21h•Hybrid

About The Position

The Behavioral Health Director manages Behavioral Health (BH) and substance use (SU) treatment, referrals, and care coordination for adults, adolescents, and children within an integrated primary health care clinic. The position functions as part of a multidisciplinary team and models behaviors consistent with the published values and Code of Conduct of Roanoke Chowan Community Health Center (RCCHC). The role establishes and oversees an integrated BH program aligned with RCCHC’s mission, strategy, vision, values, and goals, and participates in leadership, strategic planning, quality improvement, and compliance activities. The population served includes residents of the service area and surrounding counties, regardless of their ability to pay. The position is hybrid and requires travel to RCCHC sites and, as needed, work away from the office from noon to late evenings most weeknights at farmworker camps or other locations. Other duties may be required.

Requirements

Master’s degree in Psychology, Social Work, or a related Human Services field.
Full, active certification and licensure in Psychology, Social Work, or another counseling field.
At least three years of experience working in a primary care office setting.
Valid North Carolina or Virginia driver’s license; the posting also specifies a valid North Carolina driver’s license.
Reliable transportation and willingness to travel within the service area and work at all sites.
Working knowledge of the current Diagnostic and Statistical Manual of Mental Disorders (DSM).
Working knowledge of behavioral medicine and evidence-based treatments for medical and co-morbid BH and SU conditions.
Working knowledge of clinical and service-related support needs of BH and SU to make clinical treatment decisions and provide consultation and advice to other providers.
High degree of diplomacy and discretion to negotiate and resolve issues with minimal assistance.
Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook, and Teams.
Effective verbal and written communication skills.
Ability to establish and maintain effective, cordial working relationships with state and local agencies, growers, employees, and clients, including frequent and difficult negotiation and interaction.
Ability to work away from the office from noon to late evenings most weeknights at farmworker camps or other locations, as needed.
Knowledge of the socioeconomic living conditions of the population served.
Initiative, judgment, and discretion; ability to analyze situations and take effective action.
Ability to establish and maintain effective working relationships with medical and administrative staff, patients, and the community.
Ability to plan, organize, and prioritize work; delegate; and achieve goals and objectives.
Ability to use judgment and discretion in developing, interpreting, and implementing departmental policies and procedures.
Ability to identify and resolve problems and develop comprehensive reports.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals; write reports and correspondence; and communicate effectively before groups, individuals, and organizations.
Ability to interview farm workers tactfully and demonstrate cultural sensitivity.
Ability to apply basic math concepts in accounting and operate basic office equipment; word-processing, spreadsheet, and general computer skills.

Nice To Haves

Bilingual skills are preferred but not required.

Responsibilities

Establish a comprehensive integrated BH strategy and program aligned with RCCHC’s mission, strategy, vision, values, and goals.
Develop and maintain screening tools and track their utilization.
Provide clinical leadership in developing clinical protocols for integrated care.
Develop strategies, workflows, and procedures that promote integrated BH care.
Supervise clinical and administrative staff, including consulting with clinical staff on cases.
Collaborate with team members to develop processes and protocols, analyze data, and solve problems.
Coach and provide hands-on supervision to BH staff as needed; work with staff on corrective or disciplinary action and performance improvement planning.
Evaluate staff performance and identify training needs.
Collaborate with internal departments and external agencies to facilitate training.
Provide guidance and education to patients, families, and staff about self-care, prevention, and treatment-enhancement techniques.
Coordinate, monitor, analyze, and report on the BH program; identify patient-service problems and recommend improvements.
Participate actively in Quality Improvement activities.
Contribute to the development and management of grants related to integrated BH.
Work with patients to reduce health-risk behaviors and increase health-enhancing behaviors.
Monitor and improve population health outcomes.
Assist in detecting at-risk patients and develop plans to prevent further psychological or physical deterioration.
Promote community collaboration between integrated BH and primary health care services by participating in community forums.
Participate as an active member of the Leadership team.
Participate in strategic planning and compliance.
Maintain compliance with workflows, policies, procedures, and other activities supporting the PCMH model of care and accreditation.
Travel to and work at all sites and, as needed, work away from the office at farmworker camps or other locations.