Behavioral Health - Department Assistant

Texas Health Resources•Bedford, TX

2d•Onsite

About The Position

The Behavioral Health Department Assistant provides administrative and clinical support in a behavioral health department at Texas Health Springwood. The role supports admissions and scheduling, helps obtain and complete required legal, ethical, and compliance documents, monitors patient activity, collects and documents patient data, and performs patient-care tasks such as breathalyzer testing and vital sign checks according to entity protocol. The assistant also supports patient safety, service recovery, management of patient belongings, routine unit tasks, and the daily Epic work queue. The position is full-time, 36 hours per week, Monday through Friday, at Texas Health Springwood, 1600 Hospital Parkway, Texas 76022. The department describes its environment as team-based, respectful, collaborative, and attentive to employee work/life balance.

Requirements

High school diploma or equivalent required.
BCLS (Basic Cardiac Life Support) required before providing independent patient care and must be maintained quarterly.
ACPI (Advanced Crisis Prevention Intervention Training) required within 30 days and must be maintained annually.

Nice To Haves

One year of office experience preferred.

Responsibilities

Provide administrative clinical support services, including admissions and scheduling.
Ensure applicable legal, ethical, and compliance documents are obtained and signed by appropriate parties.
Monitor patient activity and collect and document patient data according to unit standards.
Identify escalating behaviors and signs or symptoms in patients and immediately notify Intake Staff.
Perform breathalyzer testing and vital sign checks according to entity protocol.
Maintain and provide service recovery efforts.
Collect and inventory patient belongings according to unit standards.
Complete unit tasks as needed, such as making and breaking down charts, copying, and faxing.
Maintain the daily Epic work queue.