Behavioral Health Crisis Support Team Clinician (Mental Health Services, Behavioral Health Crisis Support Team)

Johns Hopkins University•Baltimore, MD

9h•$34 - $60•Hybrid

About The Position

The Johns Hopkins University Behavioral Health Crisis Support Team (BHCST), part of Mental Health Services within Student Health and Well-Being, is seeking a casual/on-call clinician to provide shift coverage for staff leave, extended absences, university closures, and as needed to maintain 24/7 operations. Shifts are generally 6–12 hours and may include weekdays, evenings, weekends, holidays, and overnight on-call coverage. The team operates 24/7/365 and clinicians co-respond with Johns Hopkins Public Safety (JHPS) officers to individuals experiencing behavioral health crises. Most clients are JHU students and learners, although the team responds regardless of university affiliation. Clinicians staff the BHCST Access Line, providing telephone support to people in crisis and consultation to faculty and staff. They triage calls and conduct mobile crisis co-responses on the Homewood, Mt. Vernon, and East Baltimore campuses and at select off-campus residential locations. JHPS generally transports clinicians to clients. The role's direct clinical services are primarily based on and around the Baltimore campuses, with virtual services in Washington, D.C. Clinicians work on-site during shifts. Homewood on-site operations run from 9:30 a.m. to 2:00 a.m. seven days a week; East Baltimore coverage runs from 9:30 a.m. to 9:30 p.m. five days a week. Overnight on-call clinicians must be able to reach campus within 30 minutes when an in-person response is needed. Clinicians are designated Required Attendance Employees and must report during emergency conditions. The position conducts crisis assessments and interventions, coordinates referrals and transitions to care, and collaborates with campus, public safety, hospital, and community partners. It also includes case follow-up, critical-incident support, consultation, training, outreach, and other departmental activities. The listed salary range is $33.95–$59.55 per hour, with a $42,000 targeted salary, commensurate with experience.

Requirements

Master's degree in Counseling, Psychology, or Social Work from an accredited institution.
Licensed as a mental health provider in Maryland, or licensed in another state and eligible to obtain Maryland licensure within six months.
Licensed as a mental health provider in Washington, D.C., or licensed in another state and eligible to obtain Washington, D.C. licensure within six months.
At least two years of clinical experience delivering mental health care in a setting requiring trauma-informed care and crisis assessment.
Knowledge and experience in behavioral health crisis intervention, including assessment, stabilization skills, case management, and accessing institutional or community resources.
Training and experience working with people from traditionally underserved identities, including first-generation, LGBTQIA+, BIPOC, Latinx, and international learner populations.
Demonstrated commitment to diversity, equity, inclusion, and belonging in clinical work and professional activities.
Excellent interpersonal, listening, verbal, and written communication skills.
Ability to collaborate with teammates, campus partners, and community groups.
Ability to relate effectively to people of varied ages and backgrounds, developmental needs, nationalities, cultures, faiths, languages, abilities, sexual orientations, and gender identities or expressions.
Knowledge of DSM-V diagnosis and familiarity with treatment options and mental health service delivery systems.
Familiarity with research on college student mental health, including suicide prevention and trauma-informed care.
Understanding and appreciation of Baltimore communities and culture.
Knowledge of Baltimore-area community mental health resources.
Ability to work on-site during shifts of 6–12 hours as needed.
Ability to arrive on campus within 30 minutes when responding to an overnight on-call request.
Required attendance during emergency conditions.

Nice To Haves

Independent Maryland and Washington, D.C. licensure, particularly LCSW-C or LCPC.
Experience working on a mobile crisis team.
Experience in a university or higher education setting.
Spanish, Mandarin or Cantonese Chinese, or Korean language skills.
Crisis intervention, community response, and crisis community debriefing experience.
Critical Incident Stress Management training or certification.

Responsibilities

Create a welcoming and respectful clinical environment for clients in crisis.
Provide rapid, in-person responses to students, staff, faculty, and neighbors with behavioral health concerns or crises.
Conduct in-depth mental health assessments and evaluate risk to individuals and others, including relevant environmental, medical, psychiatric, and interpersonal factors.
Coordinate on-scene interventions with JHPS and consult clinical and public safety colleagues as needed.
Refer JHU faculty and staff to appropriate internal resources and non-affiliates to community resources.
Arrange transportation to emergency or crisis facilities when appropriate.
In consultation with BHCST clinical leadership, issue emergency petitions when a higher level of care is indicated and voluntary admission is declined.
Accompany clients transported to emergency rooms or community facilities, provide collateral information, and confirm case disposition.
Provide or secure emotional and resource support for people affected by critical incidents, including family, roommates, friends, first responders, and the wider community.
Collaborate with SHWB and campus resources to support continuity of care for students and learners in crisis.
Participate in Access Line and overnight mobile crisis on-call rotations as needed for coverage.
Conduct critical-incident debriefings and supportive interventions following deaths or events with significant campus impact.
Provide case management and follow-up to support stabilization and transitions to counseling, psychiatry, or other appropriate services.
Provide in-person or virtual bridge appointments when needed.
Consult and collaborate with Student Outreach and Support, case managers, student affairs staff, and other campus partners.
Receive after-hours service reports, document contacts in the electronic health record, and conduct follow-up as appropriate.
Complete clinical documentation and administrative duties in accordance with MHS policies and procedures.
Participate in ride-alongs with JHPS/JHPD and maintain familiarity with service areas.
Maintain collaborative relationships with JHPS officers and participate in joint training, meetings, and team-building activities.
Keep current with literature and research on student behavioral health and evidence-based interventions.
Contribute to professional development of trainees and SHWB staff through didactic training and seminars.
Participate in case consultation, student risk management, peer chart reviews, and departmental committees.
Participate in clinical training programs; board-approved supervisors may supervise trainees or staff under supervision.
Facilitate outreach and educational activities, including resource fairs, community meetings, and training for JHU faculty, staff, and students.
Participate in MHS recruitment and hiring processes.
Perform other duties as assigned.