Behavioral Health Counselor

The Delores Project•Denver, CO

6d•$55,000 - $59,000•Hybrid

About The Position

The Delores Project, founded in 2000, has evolved into a comprehensive service provider offering low-barrier, housing-focused 24-7 shelter for unaccompanied adult women, transgender and nonbinary people. They also provide supportive housing for individuals with disabilities who have experienced chronic homelessness, and a wide range of wrap-around services, including on-site behavioral healthcare. The organization extends its support through community-based aftercare services for clients transitioning from homelessness to housing. The Delores Project emphasizes community and belonging as crucial elements for healing from trauma and achieving stability. Their approach is client-centered, strengths-based, and incorporates harm-reduction and trauma-informed care models. Core values include hospitality, integrity, collaboration, transparency, accountability, respect, and dignity for all community members. They seek individuals who share these values, are passionate about working with people in crisis, and are committed to ending homelessness.

Requirements

Master's degree in social work, counseling, or related mental health field (licensed or licensed eligible for LCSW or LPC)
Two years of experience in the human services field/social work/counseling

Nice To Haves

Degree in relevant field (human services, social work, marketing/ communications, human resources, finance, nonprofit management, etc. depending on role)
Lived experience relevant to, or shared identities, with those The Delores Project serve including Indigenous people, communities of color, LGBTQIAI+ individuals, those with disabilities, and transgender and nonbinary people
The desire to work as part of a team- to make decisions creatively and collaboratively and to act in the best interest of one another and the organization
Lived or work experience with people who have been victims of trauma, those with mental health challenges, substance use disorders, those with traumatic brain injuries, and/ or disabilities
High emotional intelligence and self-awareness, commitment to assuming the best intent of others
Prior training in mental health first aid, de-escalation, vicarious trauma, harm reduction, and crisis intervention
Ability to be non-judgmental of other people’s identities and life choices
An understanding of professional boundaries and how to model and maintain them with colleagues and people with diverse needs and from diverse backgrounds
Ability to positively and professionally represent The Delores Project to a diversity of stakeholders
Ability to speak Spanish or American Sign Language fluently not required but a plus
Good problem-solving, decision-making, and communication skills, and the ability to take initiative and work independently
Ability to thrive in a dynamic and ever-changing work environment, ability to switch priorities and gears as necessary
Willingness to engage in continuous learning and conversations around diversity, equity, inclusion, justice, and belonging
Ability to pass a background check (TDP is a second-chance employer and encourages all interested candidates to apply)
Schedule flexibility based on the needs of the role/ team/ organization, including some evening and weekend hours when necessary and the ability to attend quarterly all-staff meetings on Saturday mornings
Understanding of client-centered, strengths-based, trauma-informed, and housing-first models of service and care
Work or educational background in human service, social work, and / or customer service with diverse communities
Demonstrated ability to maintain accurate and timely documentation
Prior training in harm reduction, mental health first aid, vicarious trauma, de-escalation, crisis management, and conflict resolution
Ability to juggle multiple priorities simultaneously
Ability to work with and support volunteers
Excellent interpersonal skills and ability to positively engage with staff, clients, volunteers and donors in person and on the telephone

Responsibilities

Work in close collaboration with shelter and supportive housing teams to identify guests and residents in need behavioral health support.
Conduct intake screenings, clinical assessments, and counseling services as appropriate.
Refer shelter guests, PSH residents, and rehousing clients/ former guests in need of more comprehensive support to behavioral health services in the community.
Develop individualized care plans with residents and guests, monitoring progress through regular and ongoing contact with those receiving services.
Maintain appropriate documentation regarding progress, challenges, and goal accomplishment, as well as any other supporting documents.
Facilitate in-office and virtual individual counseling sessions, as well as life skills and group therapy as appropriate.
Attend staff and clinical meetings, group consultation and supervision of Program.
Maintain a flexible schedule, including some evening and weekend hours, in order to best meet the needs of guests and residents.
Other program-related tasks as assigned.