Behavioral Health Counselor

The Delores Project•Denver, CO

11h•$55,000 - $59,000•Onsite

About The Position

The Delores Project, founded in 2000, offers comprehensive services to unaccompanied adult women, transgender and nonbinary people experiencing homelessness. Services include low-barrier, housing-focused 24-7 shelter, supportive housing for individuals with disabilities, and on-site behavioral healthcare. The organization emphasizes community and belonging as essential for healing from trauma and aims to provide a supportive, therapeutic environment to help clients maintain housing stability. Their approach is client-centered, strengths-based, and utilizes harm-reduction and trauma-informed models of care, rooted in values of hospitality, integrity, collaboration, transparency, accountability, respect, and dignity.

Requirements

Master's degree in social work, counseling, or related mental health field (licensed or licensed eligible for LCSW or LPC).
Two years of experience in the human services field/social work/counseling.

Nice To Haves

Degree in a relevant field (human services, social work, marketing/communications, human resources, finance, nonprofit management, etc. depending on role).
Lived experience relevant to, or shared identities with, those The Delores Project serves including Indigenous people, communities of color, LGBTQIAI+ individuals, those with disabilities, and transgender and nonbinary people.
The desire to work as part of a team, to make decisions creatively and collaboratively, and to act in the best interest of one another and the organization.
Lived or work experience with people who have been victims of trauma, those with mental health challenges, substance use disorders, those with traumatic brain injuries, and/or disabilities.
High emotional intelligence and self-awareness, commitment to assuming the best intent of others.
Prior training in mental health first aid, de-escalation, vicarious trauma, harm reduction, and crisis intervention.
Ability to be non-judgmental of other people’s identities and life choices.
An understanding of professional boundaries and how to model and maintain them with colleagues and people with diverse needs and from diverse backgrounds.
Ability to positively and professionally represent The Delores Project to a diversity of stakeholders.
Ability to speak Spanish or American Sign Language fluently (not required but a plus).
Good problem-solving, decision-making, and communication skills, and the ability to take initiative and work independently.
Ability to thrive in a dynamic and ever-changing work environment, ability to switch priorities and gears as necessary.
Willingness to engage in continuous learning and conversations around diversity, equity, inclusion, justice, and belonging.
Ability to pass a background check (TDP is a second-chance employer and encourages all interested candidates to apply).
Schedule flexibility based on the needs of the role/team/organization, including some evening and weekend hours when necessary and the ability to attend quarterly all-staff meetings on Saturday mornings.
Understanding of client-centered, strengths-based, trauma-informed, and housing-first models of service and care.
Work or educational background in human service, social work, and/or customer service with diverse communities.
Demonstrated ability to maintain accurate and timely documentation.
Prior training in harm reduction, mental health first aid, vicarious trauma, de-escalation, crisis management, and conflict resolution.
Ability to juggle multiple priorities simultaneously.
Ability to work with and support volunteers.
Excellent interpersonal skills and ability to positively engage with staff, clients, volunteers, and donors in person and on the telephone.

Responsibilities

Provide behavioral health support, including crisis assessments and interventions, safety planning, drop-in counseling, and support groups, to shelter guests and supportive housing residents/families.
Collaborate with shelter, rehousing, and supportive housing program staff to facilitate referrals and ensure continuity of care.
Work in close collaboration with shelter and supportive housing teams to identify guests and residents in need of behavioral health support.
Conduct intake screenings, clinical assessments, and counseling services as appropriate.
Refer shelter guests, PSH residents, and rehousing clients/former guests in need of more comprehensive support to behavioral health services in the community.
Develop individualized care plans with residents and guests, monitoring progress through regular and ongoing contact with those receiving services.
Maintain appropriate documentation regarding progress, challenges, and goal accomplishment, as well as any other supporting documents.
Facilitate in-office and virtual individual counseling sessions, as well as life skills and group therapy as appropriate.
Attend staff and clinical meetings, group consultation, and supervision of the Program.
Maintain a flexible schedule, including some evening and weekend hours, in order to best meet the needs of guests and residents.
Perform other program-related tasks as assigned.