Behavioral Health Coordinator

COMMUNITY ACTION ORGANIZATION OF WESTERN NEW YORK INC•Buffalo, NY

1d•$72,000 - $77,000•Onsite

About The Position

This position collaborates with the Clinical Administrator, Medical Director, and Nursing Supervisor to provide leadership and oversight of the DART program, including policy and program development, supervision of staff, and oversight of service provisions. Ensures quality, person-centered, service provision and compliance with all applicable regulations and standards.

Requirements

Master’s degree in Social Work, Behavioral Health, Health, or Social Science of Psychology Field
LCSW (Licensed Clinical Social Worker) strongly preferred
LMSW (Licensed Master of Social Work) or CASAC (Credentialed Alcoholism & Substance Abuse Counselor) and pursuing licensure with strong relevant substance abuse treatment and supervision experience may be considered.
Five (5) years’ experience providing direct care services with Three (3) years of supervisory experience.
Ability to read, analyze, and interpret common scientific and technical journals and regulatory documents.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the community.
Ability to write reports and correspondence.
Ability to effectively present information to management, public groups, and interested healthcare professionals, and to establish and maintain rapport with clients.
Ability to calculate figures and amounts; knowledge of statistical methods.
Ability to define problems, collect data, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions and deal with several abstract and concrete variables.
Ability to perform research according to professional formats and standards.
Knowledge of basic principles, practices, and techniques used in substance abuse counseling.
Demonstrate ability to develop and carry out treatment plans in a clinical setting.
Tact, good judgment, initiative, resourcefulness, and understanding principals of medical confidentiality.

Nice To Haves

Ability to speak Spanish (bilingual) to deliver services is desired

Responsibilities

Maintains awareness of regulatory and clinical changes, trends, and unmet needs in behavioral health. Identifies impacts and opportunities for DART and uses this insight to further develop the program.
Collaborate with the Clinical Administrator, Medical Director, and Nursing Supervisor to set clinical policy and standards.
Develops and maintains policies and procedures, identifying and incorporating best practices and ensuring regulatory and accreditation compliance.
Oversee provisions of all behavioral health and peer, ensuring services meet all applicable standards.
Conducts in-service training programs for counseling staff.
Analyzes counseling methods, procedures, and techniques to improve quality of service.
Ensure that service is delivered in a trauma-informed, person-centered approach.
Assesses performance, identifies opportunities for improvement, and collaborates with others to implement changes.
Coordinates the flow of information to appropriate sources (medical providers, regulatory agencies, etc.).
Assigns cases to counselors and ensures appropriate caseloads.
Ensures counselors and peers spend most of their time providing direct services to patients and meeting organizational targets.
Approves treatment plans and works with counselors and peers to ensure services are provided in line with treatment plans.
Reviews counselor documentation and evaluates staff.
Chairs treatment team meetings and case review sessions.
Prepares monthly reports on initial assessments and case conferences.
Provides counseling and crisis intervention services as needed.
Participates in organization committees as assigned (incident review, compliance).
Serves as administrative lead in the absence of the Clinical Administrator
Satisfactory completion of mandatory training.
Additional duties as assigned.
Supervisor of counseling and peer staff and takes on the responsibility in accordance with the applicable laws and organizations policies and procedures.
Interviews, hires, and trains staff.
Plans and assigns workload.
Completes performance evaluations, disciplinary actions, addresses complaints, and resolves problems.