Behavioral Health Coordinator

Blue Ridge Community Health Services•Hendersonville, NC

About The Position

Blue Ridge Health is seeking a Behavioral Health Coordinator to be part of our School Based Health - Behavioral Healthcare Team. At Blue Ridge Health our mission is to improve Health, inspire Hope, and advance Healing through access to Compassionate, Affordable, and Quality Care. We are seeking individuals with a passion for creating an exceptional patient and client care experience to join our team! We are a nonprofit system of Federally Qualified Health Centers (FQHCs) that works closely with communities to meet the ever-changing medical and behavioral healthcare needs of individuals throughout WNC.

Requirements

High school diploma or equivalent required.
CPR certification required.
CPI certification required.
First aid certification required.
Ability to organize, communicate and perform detailed functions required.
Strong interpersonal skills

Nice To Haves

Licensed Practical Nurse or Medical Assistant with primary care/ambulatory care clinical experience preferred.
Bilingual – Spanish language, preferred.
Experience with electronic medical record systems and/or previous referral coordination preferred.

Responsibilities

Receive and track all incoming referrals for behavioral health services.
Responsible for proper maintenance of all electronic medical record information related to the referral process, which may include, but is not limited to transferring, retrieving, creating, and repairing records.
Assumes responsibility for correctly entering all required registration and insurance information on established and new patients into the computer. Also, periodically verifies above information to ensure accuracy.
Schedules internal new appointments for SBHC patients. Ensures all required paperwork – registration, release of information, and consent forms are completed by guardian before appointment is scheduled.
Assists providers in requesting patient records when needed.
Provides follow-up information regarding the referral appointment to the referral source.
Maintains a close working relationship with all BH clinical staff to ensure optimal patient flow.
Protects the confidentiality of patients by complying with the BRH patient confidentiality policy.