Behavioral Health Clinical Crisis Supervisor- Emergency Department

Baystate HealthSpringfield, MA
Hybrid

About The Position

Baystate Health is seeking a Clinical Supervisor to join their Emergency Department team in Springfield, MA. This role involves overseeing daily crisis activities, identifying client needs, providing case consultation and individual supervision, and serving as a clinical resource for Behavioral Health patients. The supervisor will collaborate with various healthcare professionals to coordinate patient care and advocate for patients and families.

Requirements

  • Master's degree required.
  • LICSW required.
  • Experience in behavioral health setting required.
  • Licensed Social Worker - State of Massachusetts

Nice To Haves

  • Supervisory experience preferred.

Responsibilities

  • Oversee the daily shift throughput of all crisis activities in the ED (both adult and pediatric) and on the medical floor.
  • Consistently identify which clients need new evaluations and which clients need mental status updates and assign them accordingly to the clinicians on site.
  • Provide case consultation for the clinicians on site.
  • Provide individual supervision to designated staff as directed by the manager/assistant manager.
  • Serve as a clinical resource to staff for Behavioral Health patients and participates in educational in-services and orientation of new staff to Behavioral Health clinical care.
  • Function in a collaborative role with nursing staff, case management, the ED medical team, Pharmacy staff, Psychiatric Services, and crisis clinicians to coordinate patient care through the continuum.
  • Serve as a patient/family advocate within the interdisciplinary team.
  • Oversee and participate in efficient and quality clinical care.
  • Other duties and responsibilities as required.

Benefits

  • Competitive pay
  • Affordable health coverage that includes Wellness and Massage reimbursements
  • Competitive PTO package
  • Adoption assistance
  • Tuition support
  • Continuing education
  • Career development resources
  • Retirement plan company match and growing annual company contributions
  • First-time home-buyer assistance
  • Free financial coaching
  • Mental, physical, and financial wellness programs
  • Wide range of Voluntary Benefits
  • Company-paid basic life insurance
  • Onsite parking available at select locations
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