Behavioral Health Clinical Case Manager – Field in Atlantic and surrounding Counties, NJ
About The Position
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Behavioral Health Clinical Case Manager – New Hire Bonus Available Position Summary: The Clinical Case Manager conducts comprehensive in‑person assessments and develops individualized care plans for members in MLTSS and D‑SNP programs. This role coordinates physical, behavioral, and social services across providers and community resources, ensuring members receive appropriate, high‑quality, and cost‑effective care. The Case Manager authorizes services, documents care activities, participates in interdisciplinary meetings, and supports team development. With flexible teleworking and meaningful community engagement, the position offers the opportunity to build trusted relationships, advocate for vulnerable populations, and apply strong clinical judgment while pursuing ongoing professional growth, including NJ Choice Certification. Join our LTSS team as a Behavioral Health Clinical Case Manager, where you’ll play a vital role in improving the lives of our members by connecting them with the care, resources, and support they need to thrive. This is a unique opportunity to blend clinical expertise with care coordination in a flexible, telework environment—while still getting out into the community to make a real impact.
Requirements
- Licensed Clinical Social Worker (LCSW), or Licensed Social Worker (LSW).
- 2+ years of Behavioral Health experience/expertise required.
- Must possess reliable transportation and be willing and able to travel up to 75% of the time.
- Successful completion of the NJ Choice certification is a contingency of employment. As per NJ Division of Aging Services, Office of Community Choice Options guidance, an exam score of 80% or higher is required, along with successful completion of the State training modules, and field mentoring component.
Nice To Haves
- Experience in case management or discharge planning
- Managed care experience
- Strong crisis intervention skills
Responsibilities
- Conduct comprehensive, face-to-face assessments for members enrolled in MLTSS and D-SNP programs
- Develop and implement personalized care plans that address physical, behavioral, and psychosocial needs
- Collaborate closely with members, families, providers, and interdisciplinary teams to coordinate care
- Evaluate and facilitate services such as: Adult and pediatric medical daycare, Personal care assistance, Nursing facility support, Community-based and long-term services
- Advocate for members to ensure access to appropriate and high-quality care
- Authorize services and ensure efficient, cost-effective resource utilization
- Document care activities accurately in the electronic health record
- Participate in interdisciplinary meetings and help drive positive outcomes
- Support and mentor new team members as you grow in your role
Benefits
- medical
- dental
- vision coverage
- paid time off
- retirement savings options
- wellness programs
- other resources, based on eligibility
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
