Behavioral Health Clinic Director - Jackson, MS

Canopy Children's Solutions•Jackson, MS

3d•Hybrid

About The Position

Founded in 1912 as an adoption agency, Canopy Children's Solutions is Mississippi’s most comprehensive nonprofit provider of children’s behavioral health, educational, and family support solutions. Canopy employs a diverse group of mission-driven individuals committed to honoring the voice of Mississippi children and families. Being an integral part of the Canopy team involves committing to the Core Values that drive our organization forward: The voice of our children and families always comes first, Relationships matter and our differences make us stronger, We take great joy in service to others, Our families and our communities deserve our very best. Canopy has been recognized as a Great Place to Work® for the fifth consecutive year and is one of only nine companies in Mississippi to earn this certification for 2025–2026. At Canopy, employees are committed to fostering a healthy workplace culture built on trust and driven by a shared mission: helping children thrive and empowering families to overcome extraordinary challenges. The Behavioral Health Clinic Director is responsible for the overall administration and practice standards of the Behavioral Health Clinics across the state. This role oversees the day-to-day operations of the Canopy Behavioral Health Clinics, including Outpatient Clinic, Emergency Crisis Services, Peer Support Services, and Community Support Services. The Director directly supervises clinical and support staff to implement outpatient services, ensuring quality care and adherence to evidenced-based practices. Responsibilities include planning and organizing assessments, services, operations, staff training, outcomes measurement, engagement, marketing, outreach, program policies, procedures, and fiscal management. Effective management is critical for achieving objectives. This position also collaborates with state and local personnel and other agencies, and acts as a liaison to senior leadership within Canopy.

Requirements

Master’s degree in social work, Counseling, or a related field (required); advanced degree preferred
Minimum 4 years of experience working with children with serious emotional disturbance (SED) and their families
Minimum 2 years of clinical supervisory experience, preferably in a community-based behavioral health setting
Active Mississippi professional license in a mental health field required: LPC, LMFT, LCSW, or Licensed Psychologist; LPC-S or LCSW-S preferred
Strong organizational and leadership skills with the ability to work within a complex system of care
Demonstrated competence in managing and administering a broad array of behavioral health services across diverse staff
Familiarity with trauma-informed care principles
Experience with data collection, performance improvement projects and Excel
Minimum 21 years of age
Valid Mississippi driver's license with a good driving record
Proof of legally appropriate auto liability insurance
Willingness to use a personal vehicle for organizational business

Nice To Haves

advanced degree preferred
Familiarity with DMH and TJC standards, RVUs, and therapy billing codes preferred

Responsibilities

Maintain program accreditation, certification and licensure in coordination with the Division Director of Behavioral Health Solutions and as outlined by DMH.
Responsible for on-site compliance reviews, audits, or certification reviews from regulatory authorities for Outpatient Services in coordination with the Division Director of Behavioral Health Solutions.
Implement organization policy, procedures and plans in coordination with the Division Director of Behavioral Health Solutions assuring the effective and consistent operation of the Outpatient Clinic.
Assist in review of policies and procedures at least once annually, assuring the effective operation of the Outpatient Services in coordination with the Division Director of Behavioral Health Solutions.
Assist in program evaluation and continuous quality improvement in coordination with the Director of Quality Management and Division Director of Behavioral Health Solutions assures on call rotation for crisis management services.
Is available for consultation with on call therapist in emergent situations.
Assures follow up on all crisis calls through the outpatient therapist or CSS within 24 hours.
Ensures timely reporting for DMH.
Assures clinical integrity within Outpatient Services by assisting in reviewing current program designs and modifications as necessary.
Assures integrity of child/youth records and personal data.
Assists in establishing and maintaining procedures regarding child/youth confidentiality as needed.
Conduct internal audits to assure compliance with regulatory authorities and quality practice.
Conduct monthly case reviews to assure quality of practice, treatment and services.
Coordinate staff development and training with the Behavioral Health Division Director and the Director of Training.
Provides staff and Canopy management with data driven reporting that drives programmatic and individual improvements.
In coordination with the Division Director of Behavioral Health Solutions, is responsible for location/site management which includes but is not limited to managing lease, office space, grounds, and environment of care.
Responsible for managing the Behavioral Health Clinics budget in coordination with Division Director of Behavioral Health Solutions.
Responsible for posting positions, interviewing, on-boarding, and when necessary separating in consultation with the Division Director of Behavioral Health Solutions and Human Resources.
Responsible for monitoring and managing the Behavioral Health Clinic’s KPI expectations.
Responsible for engagement with staff.
Conduct marketing and outreach in the community.
Assure adequate staff coverage following organization and regulatory guidelines.
Attend supervision with Division Director of Behavioral Health Solutions bi-weekly.
Perform 90 day and annual evaluations on all direct employees under supervision.
Approve time sheets for all direct employees under supervision on a bi-weekly basis.
Provides weekly supervision with Programmatic leads and office manager.
Aids in the development and evaluation of Clinic KPI’s.
Ensure the proper credentials of all Outpatient Services staff are maintained.
Assure schedule/coverage for administrative and clinical on-call.
Prepare reports as required.
Maintain professional licensure and present proof of license renewal.
Obtain and maintain required certifications.
Develop and recommend annual and long-range plans within established guidelines.
Performs other duties as required.