Behavioral Health Clerk

CFG HEALTH SYSTEM LLC•Town of Goshen, NY

8d•$24 - $24•Onsite

About The Position

The Behavioral Health Clerk provides clerical and administrative support to the Behavioral Health Department to ensure efficient daily operations. This role is responsible for maintaining records, scheduling appointments, processing documentation, and supporting communication between staff, patients, and outside agencies while maintaining confidentiality and professionalism.

Requirements

High School Diploma or GED required
Minimum of 1 year of clerical or administrative experience preferred
Experience in healthcare, behavioral health, or correctional settings preferred
Proficient in Microsoft Office and data entry systems
Strong organizational and communication skills
Ability to maintain confidentiality and handle sensitive information appropriately
Strong attention to detail and organizational skills
Effective verbal and written communication
Ability to multitask and prioritize responsibilities
Professional demeanor and customer service skills
Ability to work independently and within a team environment
Basic knowledge of office equipment and computer systems
Provides a positive and professional representation of CFG Health Systems, LLC.
Promotes a culture of safety for patients and employees through proper identification, reporting, documentation, and prevention
Maintains competency and knowledge of current standards of practice, trends, and developments in related scope of job role or practice
Adheres to infection control policies and protocols, medication administration and storage procedures, and controlled substance regulations
Participate in ongoing quality improvement activities
Completes required orientation as directed by the facility
Follows facility and OSHA safety rules and procedures while on assignment
Follows facility and CFG Health Systems Occurrence Protocol
Upholds HIPAA and PREA regulations
Punctual and dependable for assigned/confirmed shifts
Maintains security clearance for the assigned facility

Responsibilities

Provide clerical support to Behavioral Health staff and leadership
Maintain and organize patient and departmental records
Assist with scheduling appointments, meetings, and evaluations
Enter and update information accurately in electronic systems
Prepare, file, scan, and distribute documents as needed
Answer phones, respond to inquiries, and direct communications appropriately
Track and maintain reports, logs, and departmental documentation
Coordinate communication between behavioral health staff, medical staff, and facility personnel
Ensure confidentiality of patient and facility information in accordance with HIPAA and organizational policies
Assist with audits, compliance reviews, and data collection as assigned
Order and maintain office supplies and materials
Participate in required trainings and staff meetings
Perform other duties as assigned