Remote Behavioral Health Charge Entry Specialist

Athra Systems•San Antonio, TX

5d•Remote

About The Position

Athra Systems/Crosstown Mental Health is a dynamic and forward-thinking organization dedicated to offering a wide array of behavioral health services and solutions. We pride ourselves on fostering a supportive and inclusive work environment where every team member can thrive and contribute to our collective success. Previously, a private pay company, we are now expanding to accept insurance to help more people, and the whole company is quickly adapting. We are seeking a detail-oriented Remote Behavioral Health Charge Entry Specialist, is responsible for ensuring all patient visits are entered into the Practice Management System with appropriate and accurate ICD-10 and CPT codes, navigating multiple EHR systems and insurance portals. This role requires high independence, strong self-management, and a commitment to maintaining HIPAA compliance in a remote setting.

Requirements

High school diploma or GED required.
Prior experience in healthcare billing or a remote administrative capacity is required.
Proficiency with Microsoft Excel, Google Drive, and basic troubleshooting of home internet/connectivity.
Basic understanding of Behavioral Health CPT and ICD-10 coding and insurance authorization processes.
Strong attention to detail, ability to multi-task, and a proven ability to meet high-volume productivity quotas independently.
A dedicated, quiet, private workspace free from distractions.
High-speed, reliable internet connection capable of supporting dual-monitor setups.
Proven ability to handle sensitive patient data without direct physical supervision.

Nice To Haves

Behavioral health experience strongly preferred.

Responsibilities

Create charge batches from provider paperwork and accurately enter demographic and charge data into the Practice Management system.
Use multiple insurance portals and EHRs to verify patient information and perform eligibility/benefit checks (EVOB).
Review and verify insurance claims for accuracy and completeness before submission to optimize reimbursement processes.
Work closely with administrative staff, medical personnel, and the billing team via Zoom and chat to resolve discrepancies and billing issues.
Maintain strict confidentiality and adhere to all company protocols regarding VPN usage and Protected Health Information.