Behavioral Health Case Manager - Night Shift, CDIS

DESC•Seattle, WA

just now•$39 - $43

About The Position

The Behavioral Health Case Manager works at the Crisis Solutions Center (CSC), a residential treatment facility providing stabilization services to clients experiencing acute or ongoing behavioral health crises. Working within a multidisciplinary team, the case manager creates and implements detailed, client-centered care and safety plans, facilitates group and individual counseling, and integrates services with mental health, substance use, and primary care teams. The role also helps develop and maintain a comprehensive list of community partners and client resources, participates in staff meetings and trainings, and helps maintain a safe, therapeutic environment. The position includes clinical case management, crisis support, documentation, and administrative and residential duties. The case manager may provide transportation for clients, serve food, do laundry, change linens, clean common areas, and occasionally clean bodily fluids and biohazardous waste using appropriate personal protective equipment. The role includes a two-week onboarding process and ongoing full-day trainings. The position is a union-represented role with SEIU Healthcare 1199NW. Days off are Tuesday and Wednesday; the shift is overnight, with a $1.00-per-hour shift differential.

Requirements

Relevant bachelor's degree in social work, psychology, or a related behavioral science, or a combination of one year of relevant paid work experience and demonstrated ability to perform the required job duties.
Ability to meet Washington Department of Health requirements for registration as a Registered Agency Affiliated Counselor (RAAC) or any superseding credential.
Ability to drive an agency vehicle for agency-related business.
Current Washington State driver's license and an insurable driving record.
Ability to obtain a Washington State Food Handler’s Permit.
Interest in working with individuals who are difficult to engage and maintain in traditional mental health or substance use disorder programs.
Ability to pass a Washington State criminal background check.
Ability to sit, communicate with employees, lift and carry items weighing up to 40 pounds, and operate computer hardware systems.
Vision abilities including close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

Eligibility for a Licensed AAC credential or another superseding credential meeting RCW 71.05.020 requirements to act as a Mental Health Professional whose scope of practice includes independently conducting mental health assessments and making mental health diagnoses.
Two years of experience working with houseless adults experiencing mental and/or substance use disorders.
Knowledge of de-escalation skills, crisis intervention, and stabilization strategies.
Bilingual ability.
Candidates with diverse cultural backgrounds and experiences are encouraged to apply.

Responsibilities

Participate in psychiatric consultation, supervision, program meetings, in-service trainings, clinical reviews, and case conferences for clients admitted to the CSC.
Create and implement short-term care plans, develop client-driven goal planners, and determine discharge dispositions.
Help clients access community resources and services, build relationships with external care teams, and coordinate goal-oriented case management with existing care teams.
Participate in verbal de-escalation during emergencies and work as part of a team to maintain a safe, therapeutic environment, including completing 15-minute client wellness checks.
Demonstrate DESC core values and professionalism in interactions with clients and staff, follow agency clinical policies and procedures, and participate in quality assurance reviews when assigned.
Maintain current and complete clinical and administrative records, including goal planners, progress notes, safety and risk assessments, shift summary notes, and care coordination with internal and external partners.
Provide phone consultation to CSC referents, monitor office security cameras, answer phone calls, and perform other administrative duties.
Serve food, do laundry, change linens, help clean common areas, and occasionally clean bodily fluids and biohazardous waste using appropriate PPE.
Transport clients when needed, such as to appointments outside the CSC.
Attend a two-week onboarding process upon hire and other full-day trainings on an ongoing basis.
Perform other duties as assigned.