PerformCare provides access to the NJ Children’s System of Care. The Behavioral Health Care Manager is responsible for the daily functions of the clinical department including triage of calls, care coordination and utilization management. The Behavioral Health Care Manager facilitates access to behavioral health, substance use and intellectual/developmental disabilities therapeutic services, ensuring that every youth receives the right services at the right time as part of an integrated service plan. The emphasis of this work is to maintain youth at home, in school and in the community. The Behavioral Health Care Manager makes timely intensity of services determinations based on urgency of need, including the management of emergencies which includes access to mobile response services. The Behavioral Health Care Manager makes timely intensity of services determinations or refers to higher level review when indicated. Provides linkage to community services as needed. Adheres to customer service level agreements and expected productivity measures. Adheres to documentation requirements. Identifies wide range of community resources to caller. Demonstrates respectful communication and excellent customer service. Adheres to recognized ethical standards. Completes all required trainings on time. Assists with projects as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Part-time
Career Level
Mid Level