Behavioral Health Care Manager

FAMILY CARE HEALTH CENTERS•St. Louis, MO

46d

About The Position

Responsible for providing care management for patients of FCHC and for clinical supervision of non-licensed care managers. All employees of FCHC must ensure service standards are delivered, including FCHC Core values, customer service and professionalism, showing commitment, and adhering to safety and confidentiality standards.

Requirements

MSW required.
Minimum of three (3) years experience working in the field of social work or behavioral health care is required.
Respect for and maintenance of client and staff confidentiality is required.

Nice To Haves

LMSW, LCSW preferred.
Work experience or strong desire to work in urban community health setting preferred.
Active professional development as demonstrated through attendance of seminars, continuing education programs, etc. is strongly recommended.
Satisfactory maintenance of continuing education standards as established by the Division of Professional Registration of Missouri is required for LMSW and LCSW.

Responsibilities

Function as the Care Manager within the integrated primary care and behavioral health team.
In coordination with the BHC and primary care provider, enroll eligible and interested patients into the Circle of Care project and track patient progress towards grant outcomes.
As often as is clinically appropriate, face-to-face visits and telephone calls with Circle of Care patients and other members of the patient’s network over the course of their enrollment in the project (3-12 months).
Establish and maintain a patient registry to monitor clinical outcomes as well as key processes of care.
Arrange for inpatient, partial hospitalization, intensive outpatient programs as needed. Assist with discharge coordination.
Coordinate information flow between the PCP, BH providers, CHW, and other FCHC staff within the Circle of Care program.
Attend care team meetings and document clinical information/decision-making in the patient registry.
Identify barriers to treatment and possible solutions, including coordinating/offering transportation when needed.
Establish and maintain cooperative referral relationships with community agencies, organizations, and professionals. Together with the other care managers, maintain an up-to-date referral listing.
Facilitate referrals to other outpatient therapists as indicated.
Facilitate referrals to psychiatry as needed.
Participate in staff in-service programs related to social services and/or behavioral health.
For LCSWs only: Provide clinical supervision for licensure to LMSWs.
Contributes services to community public health activities as appropriate.
Participates in Center work team as needed.
Participates in Center staff problem solving groups.
Performs other duties as assigned.