Behavioral Health Care Manager

Cabana•Shreveport, LA

4d•$79,000 - $90,000•Hybrid

About The Position

This is a founding clinical role where you will help build the workflow. The Behavioral Health Care Manager (BHCM) is the clinical core of Cabana's Collaborative Care program. In this contract-to-full-time role, you will partner directly with our Clinical Director to launch Cabana's CoCM model at our first partner sites in Louisiana. You will carry an active patient caseload, manage the CoCM registry, coordinate with a remote psychiatric consultant, and help design the clinical workflows, documentation standards, and engagement protocols that will define how Cabana delivers care at scale. This role is ideal for a seasoned licensed clinician who is excited by the intersection of direct clinical care and program development. This position begins as a part-time engagement (hourly) with a defined pathway to full-time employment (salary) as the program reaches scale. Expected Hours: Part-time to start (25-30 hrs/week), that flexes with caseload growth.

Requirements

Active Louisiana licensure as an independent or associate-level clinician: LCSW, LPC, LMFT, or equivalent
Master's degree in Social Work, Counseling, Marriage and Family Therapy, or a related clinical field from an accredited program
Minimum 3-5 years of direct clinical experience post-graduation
Working knowledge of the Collaborative Care Model (CoCM) and measurement-based care principles
Experience administering and interpreting validated screening tools (PHQ-9, GAD-7, C-SSRS)
Comfort working inside electronic health records (EHR) for documentation and registry management
Strong written communication skills — accurate, timely clinical documentation is a core function of this role
Experience moderating groups (group therapy or other forms of groups)

Nice To Haves

Experience in a CoCM, integrated behavioral health, or primary care behavioral health setting
Proficiency in evidence-based brief intervention modalities: PST, MI, CBT, Behavioral Activation
Experience managing a caseload using a population health or registry-based approach
Familiarity with billing and documentation requirements for CoCM (CPT 99492, 99493, 99484) or BHI codes
Comfort working across settings — clinic and/or telehealth
Experience identifying and addressing SDOH barriers in a clinical context
Bilingual in English and Spanish

Responsibilities

Carry an active caseload of patients enrolled in the CoCM registry across partner sites (primary care, urgent care, and/or emergency settings)
Deliver brief, evidence-based interventions using Collaborative Care principles — including Problem-Solving Treatment (PST), Motivational Interviewing (MI), Cognitive Behavioral Therapy (CBT), and Behavioral Activation
Conduct structured screenings using PHQ-9, GAD-7, Columbia Suicide Severity Rating Scale (C-SSRS), and other validated tools
Monitor patients for changes in clinical symptoms, treatment adherence, and side effects; adjust care plans accordingly
Complete relapse prevention planning with patients who reach remission
Educate patients about their behavioral health condition, treatment options, and self-management strategies
Maintain and manage the CoCM patient registry, tracking weekly PHQ-9/GAD-7 scores and clinical status inside the partner EHR (Epic, Cerner, or equivalent)
Participate in weekly caseload consultation with the remote Psychiatric Consultant; implement care plan changes based on consultation recommendations
Facilitate warm hand-offs from medical providers and Care Navigators, ensuring seamless enrollment from the point of identification
Coordinate step-up care for patients who are not improving, including appropriate referrals for higher levels of care or specialty services
Identify social determinants of health (SDOH) barriers and collaborate with Care Navigation to connect patients to community resources
Document all patient encounters, progress notes, and care plan updates in the partner EHR in a timely and compliant manner
Partner with the Clinical Director to develop, test, and refine CoCM workflows, intake protocols, and documentation standards for Cabana's first partner sites
Help design the warm hand-off script, registry management process, and escalation pathways used across future site launches
Contribute to the development of training materials, onboarding guides, and clinical SOPs as the program scales
Provide feedback on the integration of Cabana Live (digital app) with clinical workflows, including how engagement data informs clinical decision-making
Participate in pilot quality review meetings, bringing a clinical lens to program performance data