Behavioral Health Care Manager

Synapticure

2d • $65,000 - $70,000 • Remote

About The Position

The Behavioral Health Care Manager is a support role addressing the mental health needs of individuals and their families affected by neurodegenerative diseases. Working under clinical oversight, you will provide care coordination and behavioral health support to patients, caregivers, and their loved ones while implementing Synapticure’s Collaborative Mental Health Care (CoCM) program. This role involves working closely with senior care managers, medical providers, patients, and partners to drive meaningful change and ensure exceptional mental health care for this community.

Requirements

• Active independent clinical license (LCSW, LMFT, LPC, or equivalent) with the ability to practice independently.
• 0-2 years of clinical case or care management experience (newly independently licensed clinicians welcome).
• Strong organizational, communication and interpersonal skills.
• Passion for working with vulnerable populations and providing patient-centered care.

Nice To Haves

• Background or clinical interest in ALS, Parkinson’s Disease, Dementia care, or other neurodegenerative or chronic disease care.
• Familiarity with insurance processes and medical billing/coding.
• Experience with reviewing medical records and exposure to clinical trials.
• Proven ability to adapt and thrive in a startup or rapidly growing organization.
• Knowledge of current trends in neurodegenerative diseases, terminal illnesses, targeted therapies, and clinical trials.

Responsibilities

• Fulfill foundational responsibilities of the Behavioral Health Care Manager (BHCM) role within the Collaborative Care Model (CoCM) program, adhering to the guidelines established by the University of Washington AIMS Center.
• Support the mental and physical health care of assigned patients, rendering coordination with their medical providers and other mental health professionals.
• Screen and assess patients for mental health disorders, facilitating engagement and follow-up care.
• Provide education to patients and caregivers about mental health disorders, including available treatment options.
• Monitor clinical symptoms and treatment outcomes, documenting progress and adapting care plans under supervision as needed.
• Deliver evidence-based behavioral interventions, including techniques such as motivational interviewing, behavioral activation, and problem-solving treatments.
• Participate in case reviews with psychiatric consultants and licensed neuropsychologists to support treatment plans for patients who are not improving as expected.
• Facilitate referrals to external services, such as social services, vocational rehabilitation, and specialty care, as clinically indicated.
• Maintain accurate records in Synapticure’s EHR system, ensuring clear communication with all care team members.
• Assist in developing and implementing relapse prevention plans with patients achieving treatment goals.
• Build relationships with patients, caregivers, and partners to foster trust and ensure continuity of care.

Benefits

• Remote First: Work from anywhere in the 50 United States, with home office technology provided.
• Comprehensive Healthcare: Medical, dental, and vision insurance options for you and your family.
• Financial & Retirement Support: 401(k) plan with employer matching, plus short and long-term disability, and basic and supplemental life insurance.
• Time Off & Leave: 15 vacation days, 5 sick days, 12 paid holidays, and 2 floating holidays, plus a fully paid end-of-year company holiday break (typically Christmas through New Year's).
• Wellness & Family Growth: Comprehensive family-building and fertility services through Kindbody (where available) at a 20% discount, 24/7 mental health support via Health Advocate and Talkspace (including 12 free on-demand sessions per year), and access to One Medical.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed