Behavioral Health Care Manager (BHCM) - Hybrid

Cerula Care • Norfolk, VA

5h • Remote

About The Position

Cerula Care is the first digital health company focused on providing integrated behavioral health (BH) services to people living with cancer, addressing needs such as anxiety, depression, and distress. They integrate with oncology practices and health systems through the Collaborative Care Model (CoCM) to provide a behavioral health team, care programming, and outcomes analysis. The CoCM is an evidence-based clinical model shown to improve mild to moderate behavioral health needs more effectively than the current standard of care. The Behavioral Health Care Manager (BHCM) is a core member of Cerula Care’s collaborative care team, which includes a BHCM, a Consultative Psychiatrist, and a Health Coach. This role is critical for collaborating between external specialists (e.g., oncologists) and the internal care team, encompassing both clinical and operational aspects. Key traits for this role include being experienced and passionate about helping members with cancer, strong ability to engage members through telehealth, exceptional organization, and adaptability, with an interest or experience in a start-up environment. Cerula Care operates with core values of Tenacity, Transparency, Collaboration, and being Outcomes Focused.

Requirements

• Must have LCSW licensure and be licensed to practice in Maryland, USA
• Bachelor’s Degree Required in nursing, social work, or other health and human services disciplines from an accredited college or university.
• Qualified applicants must have at least one year of clinical care management experience, with some part of the experience directly working with people with cancer or advanced illness (e.g., cancer coaching, palliative care, etc.)

Nice To Haves

• Experience as a Certified Case Manager (CCM), Community Health Worker (CHW) or Peer Support Specialist (PSS), or Accredited Case Manager (ACM) preferred
• Bilingual in English and Spanish

Responsibilities

• Engage in an initial clinical member biopsychosocial intake including a safety screen and administering BH assessments (PHQ-9, GAD-7, etc.)
• Engage in follow-up visits and asynchronous interactions, including brief interventions (e.g., behavioral activation, mindfulness, psychoeducation, etc.)
• Be the key care coordinator and act as a liaison between the referring specialist and the practice, ensuring if there is a member question or administrative question, it is answered or triaged to the appropriate team within Cerula Care
• Lead the interdisciplinary team meetings on a weekly basis with the Consulting Psychiatrist and Health Coach, ensuring all high-risk members are discussed and all new psychiatric recommendations are documented in the chart
• Communicate closely on an ongoing basis with the Cerula Care behavioral health care team (Coaches and Psychiatrist)
• Document member progress in a HIPAA-compliant electronic medical record system and client registry provided by Cerula Care
• Identify patients who are not improving and may need more intensive mental health care and report any concerns to the medical provider and the Consulting Psychiatrist
• Facilitate referrals for clinically indicated services outside of Cerula Care under the supervision of the BHCM Lead (e.g., SMI).

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level