Behavioral Health Bed Placement Liaison

Banner Health • Scottsdale, AZ

2d • Onsite

About The Position

The Behavioral Health Bed Placement Liaison works within Clinical Care Operations at Banner Behavioral Health Hospital in Scottsdale, Arizona. This facility-based role coordinates patient bed placement and/or float pool staff coverage across the hospital and provides administrative support for the Clinical Care Operations department. The liaison serves as a point of contact for internal and external customers, manages operational data, and performs Utilization Management functions as required by the facility. The role has a hospital-wide impact on patient throughput and requires balancing requests with available resources amid tight deadlines and competing priorities.

Banner Behavioral Health Hospital is a voluntary facility for adults and adolescents, providing safe, confidential, and compassionate behavioral health treatment. The position is scheduled for 40 hours per week, Monday through Friday with varied day-shift hours and rotating weekends; holidays are required.

Requirements

• High school diploma, GED, or equivalent working knowledge.
• Skills and abilities typically gained with one year of experience in a healthcare office setting.
• Medical terminology knowledge.
• Excellent verbal and written communication skills.
• Organizational and critical-thinking skills.
• Ability to work under tight time constraints, meet deadlines, and manage a variety of projects.
• Proficiency with commonly used office software and equipment.
• Employees in the specified Banner facilities and behavioral health clinical settings serving children must possess an Arizona Fingerprint Clearance Card at hire and maintain it throughout employment; an Arizona Criminal History Affidavit must be signed upon hire.

Nice To Haves

• Previous experience in patient services or admitting.
• Associate degree.
• Additional related education and/or experience.

Responsibilities

• Coordinate facility-wide patient placement and/or staffing requirements with internal personnel and external agencies, maintaining a list of anticipated needs and projected resources.
• Enter, maintain, and archive departmental data using multiple software platforms.
• Identify, resolve, and communicate actual or potential problems and relevant information to Nursing leadership.
• Prioritize the safe utilization of resources.
• Create and distribute individualized ad-hoc reports when requested by management.
• Balance placement and staffing requests with available resources while supporting hospital-wide patient throughput.
• Perform Utilization Management functions as required by the facility.
• Provide administrative support for the Clinical Care Operations department.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED