Behavioral Health Attendant - Night Shift

Brown Medicine•Los Angeles, CA

5d•Onsite

About The Position

The Behavioral Health Attendant role exists to maintain a safe environment for patients who are considered high-risk to themselves or others. The attendant is required to maintain an unobstructed view of the patient at all times, including when the patient is in the bathroom and when accompanying the patient to any testing. The Behavioral Health Attendant monitors the safety of the patient and reports any changes to the Registered Nurse overseeing the patient's care. Employees are expected to role model the organization's values of Compassion, Accountability, Respect, and Excellence, and demonstrate core Success Factors such as Instilling Trust and Valuing Differences, Patient and Community Focus, and Collaboration.

Requirements

No experience necessary; on-the-job training is provided.
Good oral and written communication skills in the English language.
Ability to accurately document pertinent information by writing or typing.
Strong critical thinking and interpersonal skills relevant to patient care to safely and efficiently care for patients and interact with them.
High school graduate or equivalent.
American Heart BLS certification required
Completion of training within the first week of hire and prior to any patient observation assignments.
Successful completion of the Care of the Aggressive Patient training provided by the facility upon hire.
Completion of unit orientation for each unit to which the employee will be assigned.

Nice To Haves

Previous experience in a hospital or nursing home setting is a plus.

Responsibilities

Maintain constant observation of the patient, facing the patient at all times.
Do not leave the patient unattended, including when visitors are present.
Do not leave the assignment without RN approval and relief.
Receive, review, and discuss the RN's report detailing any special needs or monitoring requirements.
Immediately report any observed changes in the patient's behavior or condition to the duty nurse via the intercom system or other available communication methods.
Inform the RN of any patient complaints related to their health.
Call the appropriate code if needed.
Perform patient assistance activities related to ambulation and mobilization safely, including, but not limited to, assisting patients out of and returning to their bed/chair primarily for bathroom needs (if monitoring only one patient).
Regularly conduct room safety sweeps per policy and ensure potentially hazardous items are removed whenever possible.
Monitor applied restraints to ensure patient safety and comfort.
Assist in dressing and undressing the patient as needed and secure clothes and belongings according to company standards to ensure patient safety.
Maintain a professional and safe appearance, including not wearing any items around the neck that could be used as a weapon.
Document all observations on the patient safety sheet as instructed and within designated timeframes.
Ensure patient confidentiality at all times and refrain from discussing patient information with anyone other than the assigned nurse and physician.
Communicate in a professional and empathetic manner with patients by listening to and acknowledging complaints and referring such complaints to the RN.
Refer any complaints that cannot be resolved at the point of care to the patient advocate.
Refrain from conversations with patients regarding their medical condition or plan of care.
Greet the patient and introduce yourself at the beginning of each assignment.
Remain solely dedicated to observing the patient throughout the shift.
Do not bring personal items such as phones, food, books, or magazines into the room.
Maintain infection prevention standards during all activities.
Maintain personal and professional boundaries at all times, including refraining from sharing personal information.