About The Position

The Behavioral Health Associate provides personal care services to patients at the facility under the direction of clinical or nursing leadership. The role helps maintain a safe, secure, comfortable, positive, supportive, and structured environment, with patient safety as a priority. The associate interacts with patients, observes and communicates significant behavioral observations to nursing staff, supports treatment goals, and completes required clinical and incident documentation. The position may also involve assisting with activities of daily living, collecting vital signs and measurements, facilitating educational and rehabilitative groups, and arranging or providing patient transportation.

Requirements

  • High school diploma or equivalent.
  • CPR certification required; training is available upon hire and offered by the facility.
  • De-escalation and restraint certification required; training is available upon hire and offered by the facility.

Nice To Haves

  • Six months or more of experience working with the specific population served by the facility.
  • First aid, which may be required depending on state or facility requirements.

Responsibilities

  • Prioritize patient safety and provide excellent customer service.
  • Help ensure patients' well-being and maintain a positive, supportive, and structured environment.
  • Conduct safety checks and provide supervision at 15-minute intervals, as indicated by special precautions or individualized supervision guidelines.
  • Document timely, accurate, and appropriate clinical information in patient medical records.
  • Help provide a safe, secure, and comfortable environment for patients, significant others, and staff.
  • Interact routinely with patients, observe their behaviors, and communicate significant observations to nursing staff.
  • As needed, oversee or assist patients with activities of daily living, including toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration, and changing bed linens.
  • As assigned, obtain and document patients' vital signs, height, and weight.
  • Facilitate educational and rehabilitative patient groups on topics such as social skills, coping skills, anger management, and independent living skills.
  • Engage patients in activities and interactions designed to encourage progress toward treatment goals.
  • Complete and maintain required documentation, including follow-up and paperwork related to facility incidents and events.
  • As needed, provide patient transportation or coordinate transportation with an appropriate staff member.
  • Acknowledge and work to resolve patient complaints when needs are not met.
  • Perform other functions and tasks as assigned.
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