About The Position

The Behavioral Health Associate provides personal care services to patients at the facility under the direction of clinical or nursing leadership. The associate is expected to maintain a positive, empathetic and professional attitude, respond to patient concerns, and prioritize patient safety. The role supports adult or adolescent units and is scheduled for full-time overnight shifts from 7 p.m. to 7:30 a.m. Shorewood Behavioral Health is opening a state-of-the-art hospital serving the Madison community, with specialized programs and services addressing mental health conditions. The role contributes to a safe, supportive and structured environment and helps patients work toward treatment goals.

Requirements

  • High school diploma or equivalent.
  • CPR certification required; training is available upon hire and offered by the facility.
  • De-escalation and restraint certification required; training is available upon hire and offered by the facility.

Nice To Haves

  • Six months or more of experience working with the specific population served by the facility is preferred.
  • First aid may be required depending on state or facility requirements.

Responsibilities

  • Promote patient safety and provide excellent customer service with an appropriate sense of urgency.
  • Support patients’ well-being in a positive, supportive and structured environment.
  • Conduct safety checks and supervise patients at 15-minute intervals, as indicated by special precautions or individualized supervision guidelines.
  • Document timely, accurate and appropriate clinical information in patient medical records.
  • Help maintain a safe, secure and comfortable environment for patients, significant others and staff.
  • Interact with patients, observe their behaviors and communicate significant observations to nursing staff.
  • As needed, oversee or assist with activities of daily living, including toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration and changing bed linens.
  • As assigned, obtain and document patient vital signs, height and weight.
  • Facilitate educational and rehabilitative groups on topics such as social skills, coping skills, anger management and independent living skills.
  • Engage patients in activities and interactions that encourage progress toward treatment goals.
  • Complete and maintain required documentation, and assist with follow-up and paperwork related to facility incidents and events.
  • As needed, transport patients or coordinate transportation with appropriate staff.
  • Acknowledge patient needs and complaints and work to resolve them.
  • Perform other functions and tasks as assigned.

Benefits

  • Differential available.
  • EarnIn Next Day Pay benefit; ask the recruiter for details.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service