Behavioral Health Associate I

CORE Rosin•Sacramento, CA

About The Position

Under the general supervision of the Program Director or designee, this at-will direct-service position helps members meet their expressed goals while living in the community. The role advocates for members across areas of treatment and helps them apply for and receive services. Additional support may be provided in medication management, housing, vocational services, counseling, and advocacy. The position includes rotational after-hours on-call coverage based on program needs. The Behavioral Health Associate supports members in identifying and pursuing their chosen goals, provides vocational support, assists with activities and groups, coordinates communication among agencies and between clients, doctors, and pharmacies, and provides medication outreach. The role also includes community education, transportation and field visits, crisis intervention, maintaining client records and required documentation, assisting with housing, and attending to members’ safety, health, and well-being. Caseloads vary according to client acuity, program and contract requirements, and referrals. Work hours and time management are coordinated with the Program Director or designee. The stated schedule is Monday through Friday, 8:00 AM to 4:30 PM, with rotational after-hours on-call coverage.

Requirements

  • High school graduation or an accredited GED program.
  • Less than two years of full-time equivalent experience providing direct mental health services for the minimum qualification.
  • California driver’s license and current vehicle insurance and registration.
  • Reliable transportation capable of passing a vehicle safety inspection if it is more than five years old; two-wheeled transportation, including bicycles, mopeds, and motorcycles, is excluded.

Nice To Haves

  • Lived experience is a plus.
  • Preferred: at least two but fewer than four years of full-time equivalent experience providing direct mental health services.

Responsibilities

  • Assist assigned members in identifying and progressing toward member-chosen goals.
  • Empower members to meet their goals and provide vocational support.
  • Assist staff and members with developing and implementing activities, programming, and groups.
  • Facilitate communication and cooperation among agencies.
  • Participate in client medication outreach and coordinate communication among doctors, clients, and pharmacies.
  • Educate the community and other agencies.
  • Drive a personal and/or agency vehicle for agency business, including transporting members to appointments and activities and conducting field visits and medication outreach.
  • Provide prompt crisis intervention and notify relevant people and agencies when needed to resolve crisis situations.
  • Provide on-the-spot support consistent with the program’s philosophy.
  • Carry a client caseload as determined by client acuity, program or contract requirements, and referrals.
  • Maintain client records and complete required documentation and data entry, including progress notes, activity reports, and logs.
  • Assist clients with accessing and maintaining appropriate housing.
  • Attend to members’ safety, health, and well-being.
  • Manage work hours and time in coordination with the Program Director or designee.
  • Provide rotational after-hours on-call coverage based on program needs.
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