This position provides operational oversight and administration of DSAMH’s Transitional Case Management programs. Responsibilities include coordinating daily operations, supervising staff, monitoring program performance and service delivery, supporting policy and procedure implementation, ensuring documentation and reporting requirements are met, collaborating with internal and community partners, and assisting with client care services as needed to support effective transitions and continuity of care. The position performs on-going oversight, monitoring and strategic management of the Division’s behavioral health programs and operational support services such as assessment of health data, behavioral health promotion, addiction prevention programs and activities; inpatient and community-based substance use and mental health treatment and service programs; and programs that manage other types of addiction. Ensures quality, consistency, integration and compliance with all regulatory, certification and accreditation standards. Conducts comprehensive research and evaluation of a wide-variety of behavioral health programs to make projections by identifying trends and issues in areas such as service delivery, performance, utilization, staffing, accessibility, cost and funding. Makes recommendations on improvements and alternative courses of action that strengthen behavioral health treatment and prevention efforts and improve health outcomes. Participates in the development and implementation of strategies, policies and standards related to treatment and service systems. Monitors fiscal activities for behavioral health programs and contracted providers within the DSAMH system. Coordinates public and private behavioral health services to reduce duplicate services, align and strengthen existing services and address the needs of the community. Analyzes state, federal and local legislation to determine impact on operations. Facilitates the adequate dissemination of public information regarding urgent substance use and mental health concerns. Assists in developing and coordinating communication that ensures an understanding of and accessibility to behavioral health services for Delawareans. Reviews and interprets statistical, narrative, analytical and financial reports.
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Job Type
Full-time
Career Level
Mid Level