Behavioral Health Account Manager

ViaQuest • Akron, OH

8d • Hybrid

About The Position

Through a wide range of innovative services referred to as ViaQuest's Circle of Care, our skilled, dedicated employees ensure that the people we serve are active participants in their own care. ViaQuest offers quality, highly personalized, specialized and cost-effective care, solutions and services through Hospice, Psychiatric & Behavioral Solutions, Day & Employment Services, and Residential Services.

Requirements

• Strong communication and a comfort level with public speaking.
• Exceptional customer service.
• Critical thinking and problem-solving abilities.
• Positive, go-getter attitude.
• Day travel is required (approximately 25% statewide).

Nice To Haves

• Experience working in/with SNFs preferred.
• Two years of sales and marketing experience within the healthcare field is preferred.

Responsibilities

• Assisting facilities/referral sources with administrative duties including consenting patients for services.
• Presenting information about our services to groups and individuals.
• Visiting with facilities, establishing meetings, attending conferences/marketing events, distributing company literature and developing relationships in the community.
• Tracking referral data and outcomes.
• Tracking and following up with referral sources and patients to ensure quality services are being delivered.
• Collaborate with internal teams to market current and new programs.
• Coordinate company promotional activities with ViaQuest Marketing Department.
• Respond to questions, complaints, and inquiries from families, referral sources and community providers as appropriate.
• Research opportunities to exhibit and promote services directly.

Benefits

• Paid training.
• Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and a 401k).
• Employee discount program.
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed