Behavioral Crisis Technician - Day and Night Shift Available

be1c5b46-8cdd-4d8c-8447-b37057486176•Shenandoah, TX
•Onsite

About The Position

The Behavioral Crisis Technician helps maintain a safe inpatient environment for pediatric patients and staff at Nexus Children’s Hospital – Shenandoah. Working closely with nurses, therapists, and other clinical team members, the technician monitors patient behavior, supports behavioral management strategies, and responds to behavioral escalations and safety concerns. The role assists during behavioral emergencies and supports a structured therapeutic environment that promotes patient stabilization and safety. It requires the ability to remain calm under pressure, respond quickly in crisis situations, and work effectively as part of a multidisciplinary healthcare team.

Requirements

  • High school diploma or equivalent required.
  • Ability to remain calm under pressure and respond quickly in crisis situations.
  • Ability to work effectively within a multidisciplinary healthcare team.
  • Ability to remain active and mobile throughout the shift, respond quickly to behavioral or safety incidents, and assist with patient mobility and redirection.
  • Ability to safely participate in behavioral safety interventions when required and trained.
  • Ability to lift, push, or pull up to 50 pounds when necessary.

Nice To Haves

  • Emergency Medical Technician (EMT) certification.
  • Paramedic certification.
  • Behavioral Health Technician experience.
  • Crisis Prevention Institute (CPI) certification.
  • Security or safety response training.
  • Associate degree in healthcare, psychology, or a related field.
  • Experience in inpatient behavioral health or psychiatric settings.
  • Experience in emergency medical services.
  • Experience in emergency department technician roles.
  • Experience in pediatric or adolescent healthcare settings.
  • Experience in crisis response or safety-related roles.
  • Military or first responder experience.

Responsibilities

  • Maintain a visible safety presence on assigned patient units.
  • Monitor patient behavior and identify early signs of escalation.
  • Assist nursing and clinical staff with behavioral interventions and safety measures.
  • Support the clinical team in maintaining a structured therapeutic environment.
  • Participate in behavioral response calls when patient safety concerns arise.
  • Respond promptly to behavioral emergencies.
  • Assist with approved behavioral management and de-escalation techniques.
  • Support the clinical team during high-risk patient situations.
  • Assist with patient redirection, mobility, and safety interventions when clinically indicated and properly trained.
  • Provide direct patient observation when assigned.
  • Assist patients with movement and transitions throughout the unit as directed by clinical staff.
  • Maintain awareness of environmental safety risks and report concerns promptly.
  • Work collaboratively with nurses, therapists, and other healthcare professionals.
  • Communicate observations related to patient behavior and safety concerns to clinical staff.
  • Support interdisciplinary teams in maintaining safe patient care operations.
  • Support and communicate the Mission, Vision, and Values of Nexus Health Systems.
  • Uphold corporate compliance standards and policies.
  • Protect confidential and protected health information in accordance with HIPAA regulations.
  • Comply with Federal and State laws and regulations governing patient care and with Nexus Health Systems policies and procedures.
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