Behavioral Crisis Technician
Nexus Health Systems Ltd•San Antonio, TX
•Onsite
About The Position
Nexus Neurorecovery Center – San Antonio provides specialized residential care for adolescents with complex neurological, behavioral, and mental health needs. Our adolescent program supports female patients requiring structured, therapeutic interventions in a safe and compassionate environment. Our team is dedicated to helping patients stabilize, build coping skills, and progress toward long-term success—because at Nexus, we’re rebuilding lives.
Requirements
- High school diploma or equivalent required
- Strong interpersonal, communication, and de-escalation skills
- Ability to remain calm and effective in crisis situations
Nice To Haves
- Experience in behavioral health, residential treatment, or healthcare preferred
- Experience working with adolescents strongly preferred
- CPI (Crisis Prevention Institute) certification preferred (or willingness to obtain)
Responsibilities
- Monitor patient behavior and proactively identify signs of escalation
- Utilize trauma-informed verbal de-escalation techniques
- Respond to behavioral crises using approved intervention strategies
- Assist with safe physical interventions when necessary, following training and protocols
- Maintain a calm, controlled presence during high-stress situations
- Maintain structure within the residential unit and support daily schedules
- Reinforce program expectations, boundaries, and coping strategies
- Build professional, supportive relationships with adolescent patients
- Promote a safe and respectful environment for all residents
- Assist with activities of daily living (ADLs) as appropriate
- Support participation in group programming and therapeutic activities
- Observe and document behaviors, triggers, and progress
- Work closely with nursing, therapists, and behavioral health leadership
- Communicate changes in patient condition or behavior in real time
- Participate in shift huddles and care coordination
- Accurately document incidents, interventions, and patient interactions
- Follow all safety protocols, policies, and regulatory requirements
- Maintain confidentiality in accordance with HIPAA
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What This Job Offers
Career Level
Mid Level
Education Level
High school or GED
