Provides critical developmentally appropriate clinical care, crisis management, and advocacy for patients and families throughout the hospital campus, including ambulatory clinics located on hospital grounds, by applying knowledge and skills that promote equity, healing, prevent significant disruption to care, and reduce psychological stress. Incumbents are required to work across departments to support complex and acute patients and must be comfortable in dealing with stressful and quickly changing environments. This includes initiating appropriate interventions that promote a healthy and safe environment for patients, families, and staff. Utilizes the hospital's safety tools and Seattle Children's Values-Based Behaviors to model culturally responsive and appropriate interactions and communication with staff, patients, and families. Collaborates with various teams and departments across the hospital system to provide family-centered patient care and support the hospital's imperative to improve hospital access, patient and family experience, quality of care, and care coordination for patients and families at Seattle Children's. This position prioritizes collaboration and partnership with The Center for Health Outcomes (CHO) to design and implement interventions and educational solutions that meet staff and providers' needs.
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Job Type
Full-time
Career Level
Mid Level