Behavior and Enrichment Manager - Pinellas Campus

Humane Society Brand•Clearwater, FL

29d•Onsite

About The Position

The Humane Society of Tampa Bay is seeking a full-time experienced Animal Behavior professional to join our team. This position will be responsible for developing and administering animal training and behavior programs at our Pinellas Campus in Clearwater, Florida. Provide professional, compassionate, stellar customer service to all who visit, call, volunteer, and donate. Oversee all behavior programs, implementing changes in programs when necessary and/or creating new programs or protocols as needs arise. Contribute to the physical and emotional health of shelter animals by applying the principles of animal behavior science in evaluating how animals interact with each other and their environment, thereby increasing adoptability through programs that keep our population happy and healthy. Make behavior-based recommendations. Identify behavior needs of the shelter animal population. This includes evaluating behavior, and creating individual behavior and enrichment plans as needed. Work closely with the medical staff to assure no underlying medical problems that are affecting the behavior of the animals. Communicate with staff regarding behavior, challenges, or issues with individual animals. Provide hands on assistance for staff or volunteers when handling of a challenging animal is needed. Must be able to make immediate decisions based upon situations presenting themselves without warning that may include life threatening situations. Drive the long-term fulfillment of HSTB’s mission with Animal Behavior programs that not only benefit the animals in our care, but also the community at large. Deliver training for employees and volunteers in animal body language, training, handling and safety. Work with the Volunteer Manager to organize and oversee volunteers who are assisting with behavior and enrichment implementation. Receive referrals from the Foster Coordinator for assistance with animals in foster care. Develop relationships with qualified animal behavior professionals to support animals after adoption. Continue to cultivate a knowledge and understanding of animal behavior and the most humane, effective training methods in the industry.

Requirements

High school diploma or equivalent required.
Experience as an Animal Behavior professional.
Exceptional customer service and interpersonal skills.

Nice To Haves

Bachelor’s Degree in Animal Behavioral Studies preferred.
Accredited certification CPFT-KA or CAAB is a plus.

Responsibilities

Develop and administer animal training and behavior programs.
Oversee all behavior programs, implementing changes and creating new programs or protocols.
Contribute to the physical and emotional health of shelter animals by applying animal behavior science principles.
Evaluate animal behavior and create individual behavior and enrichment plans.
Collaborate with medical staff to address medical issues affecting animal behavior.
Communicate behavior challenges and issues with staff.
Provide hands-on assistance to staff and volunteers with challenging animals.
Make immediate decisions in potentially life-threatening situations.
Develop Animal Behavior programs that benefit animals and the community.
Deliver training to employees and volunteers on animal body language, training, handling, and safety.
Organize and oversee volunteers assisting with behavior and enrichment implementation.
Receive referrals from the Foster Coordinator for animals in foster care.
Develop relationships with animal behavior professionals for post-adoption support.
Cultivate knowledge of animal behavior and humane training methods.