Bed Allocation Management Coordinator

Mayo Clinic•Mankato, MN

4d•$23 - $33

About The Position

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Requirements

HS Diploma or equivalent, AND A minimum of four years of relevant experience in customer service, insurance and/or health care environment OR an associates degree is required.
Qualified candidates must be customer-focused, service-oriented and possess demonstrated skills in teambuilding, communication, decision-making, problem-solving, interaction, coping and versatility.
Knowledge of personal computer applications such as Windows, Microsoft Word and Excel, medical terminology, is helpful.
Trained and can demonstrate proficient use of the Internet and Microsoft Office, including Word, Excel, PowerPoint, Visio and Outlook required.
Ability to communicate clearly, concisely, and effectively in both oral and written formats.
Ability to collect, organize and analyze data from a variety of sources.
Ability to negotiate, collaborate, and consult in a problem-solving, team oriented environment.
Ability to demonstrate and articulate an understanding of hospital-wide needs and concerns.
Flexibility to adjust schedule to meet the needs of the department required.

Nice To Haves

Associates degree in business or health care field preferred.
Experience with EPIC preferred but not required.

Responsibilities

Coordinates the placement of patient admissions in a prompt, courteous and efficient manner.
Proactively aware of bed availability and staffing capability on all care units and/or initiates action to gather this information proactively.
Acts as a problem-solver and consultant when bed availability is an issue or there is a need to optimize utilization of hospital facilities/services.
Knowledgeable of the clinical groupings to ensure appropriate patient placement within the entire hospital setting.
Communicates with patient access, staffing, clinics, logistics and the emergency department to streamline the admission process and ensure the process, staff and equipment are ready for all patient admissions.